Chicago Patrolmen's Federal Credit Union

Category: Credit union in Chicago, Illinois

Address: 1407 W Washington Blvd, Chicago, IL 60607, USA

Phone: +13127268814

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Jessica Stanley

Oct 26, 2022

We had the pleasure of working with Dylan Walsh on our home mortgage and purchase. Dylan truly was such a pleasure to work with. He was always professional, made himself available, extremely responsive and honest, answered my (many) questions with patience and ease, and above all else- fought to get us a great rate and mortgage. We were very grateful to work with him, and look forward to recommending our network to Chicago Patrolmen's Federal Credit Union.

markdh720

Oct 5, 2022

Editing my review. Removing 1 star. I've never really seen a better rate on loans from this bank versus my other bank. Card services are terrible. I have many incidents to share. My cards stop working and need to be replaced a few times a year. The cards are randomly declined and the bank doesn't know why. On a recent trip to the branch about a card issue, the reps started chuckling that the card is shut off because there might have been fraudulent charges. Didnt tell me what they were and I was never contacted because they added a random wrong number to my account. I havent changed numbers in 15 years. I'm finally transitioning completely to my other bank and will close this account ASAP.

Erin Schwab

Sep 29, 2022

The customer service with this company is some of the worst I’ve dealt with in 30 yrs., and it starts at the top with manager Sean Killian. After taking way to long, over a week, to get an approval for a SECOND car loan with this company (can get an approval with others in 20 min) they continue to screw up the payments for the 2 different accounts. After 3 mo of my payments constantly being posted to either the first loan or the savings account, I can’t get these people to get it straight, and they keep wanting to charge me late fees even though they have my money plenty of time before each payment is due yet post it to the wrong account. I have tried and tried, even asking for a manager, yet the manager, Sean Killian, can’t seem to return my calls in a timely manor or even at all. I have tried for 3 days to get him to call me back and the one and only time he’s called was at 7:30pm after waiting 2 days for that call, and I wasn’t at my phone. If you have other banking options definitely take them over this horribly run establishment.

john z

Sep 19, 2022

i needed to make sure an important transaction got to its destination. Thanks Iris, Midway branch, for double checking my paper work and following up on the transaction.

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Questions & Answers

Can I get a document notorized at the credit union?

Dannye Ward | Nov 3, 2019
Chicago Patrolmen's Federal Credit Union | Nov 3, 2019

Yes. All four branches offer notary service. Please call to schedule an appointment.

When are Christmas club saving distribution

Helen Johnson | Nov 3, 2017
Chicago Patrolmen's Federal Credit Union | Nov 3, 2018

October 1.

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is the lobby open

Sheila Wilson | Aug 4, 2022
Katrina Walker | Aug 4, 2022

Patrolmen's CU is not open on Saturdays. Lobby hours are Monday through Friday

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what is the address of your branch on the south side?

leona shepherd | May 6, 2022
Chicago Patrolmen's Federal Credit Union | May 6, 2022

Please visit our website for all branch location information: https://www.cpdfcu.com/contact-us/.

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is our money insured ?

Sharon Anderson | Apr 6, 2022
Sharon Anderson | Apr 6, 2022

Just wanted to be sure!

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My debit card expires on 11/21, when can I expect a new debit card.

Leroy Smith | Dec 7, 2021
Chicago Patrolmen's Federal Credit Union | Dec 7, 2021

Hello Sir, please contact the Credit Union directly by calling 312-726-8814 during business hours. Thank you.

How much can you withdraw from a cash station at one time

Vincent Stiff | Nov 2, 2020
Chicago Patrolmen's Federal Credit Union | Nov 2, 2020

Hello Sir, The maximum withdrawal amount is $500. Thank you. Stay safe!

Do they offer life insurance?

Andy Stodolny | Nov 3, 2019
Chicago Patrolmen's Federal Credit Union | Nov 3, 2019

Hello Sir, Life Insurance is available through two of our Trusted Business Partners, MAF Companies and Liberty Mutual. If you have any other questions, please contact our Call Center at 312-726-8814. Thank You.

Is there a parking lot

Kelly Davis | Nov 3, 2019
vashaune lee | Nov 3, 2019

Yes, there's parking in the back and street parking in the front

My husband has an account with the credit union for more than 10 years now. Is there any financial aid assistance program available for us?

M. Antoinette Nunez | Nov 3, 2019
Chicago Patrolmen's Federal Credit Union | Nov 3, 2019

Hello. The Credit Union offers free and confidential credit counseling to our members. This program is run by Gwendolyn Hawkins, who has been assisting our members for over 20 years. Please see: https://www.cpdfcu.com/credit-counseling. The Credit Union also offers a 10-1 Loan for emergencies. For more information, please contact the Call Center during business hours at 312-726-8814. Thank you!

Who do i talk to when machine takes my money from atm

Shanghi Matchem | Nov 3, 2019
Chicago Patrolmen's Federal Credit Union | Nov 3, 2019

Hello. Please contact our Call Center at 312-726-8814. Thank you.

Where can I go to the bank in Las Vegas Nv

Susan Copeland | Nov 3, 2017
M Downey | Nov 3, 2017

I'm not sure I would utilize Google's mapping services to answer your question

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