Quest Diagnostics

Nic W

I understand that short staffing is an issue and appointments take presidedence over walk-ins.........However a sign saying something like Unable to take walk-ins or even when calling appointments saying something but to let people sit there for 15-20 minutes is not right.

Chandra Punyapu

Regular test center.

sharon carnes

How rude! I was a few minutes late due to being in a leg brace and on crutches, no one was at the front desk and no one was even waiting. I signed in and it told me I was late and I needed to reschedule. I signed in anyway and it gave me a number, a worker came out and said, did you sign in? We are swamped today and there are no other appts available. I said I was given a number, she said that's for us TO CHOOSE to come out and talk to you. Then a women came out that walked in just before me and she was helped, are you telling me they were too busy to take me?! I think they just want to get out early and don't care! Classless and rude office staff!

Jen Torza

Walked in and needed to pick up a container for 24 hour testing and they didn’t have it. Came back and when I asked if I could pick up or check to see if they had the container I was told I would have to check in and wait. I could understand if I was having testing done at that time or if I hadn’t already been there but they were the ones who didn’t have the supplies needed for the testing and they were still going to make me wait behind five other people just to see if they even had the equipment I needed.