Zales

Category: Jewelry store in Joliet, Illinois

Address: Louis Joliet Mall, 3340 Mall Loop Dr Ste. 1060, Joliet, IL 60431, USA

Phone: +18154391191

Opening hours

Sunday: 12–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

Rebecca Henry

Oct 23, 2022

Salesperson wasn't very knowledgeable.

Lindsay Robertson

Oct 4, 2022

I always make a payment every month, on time, and I've never paid off my entire balance at once. They fraudulently took the ENTIRE balance out of my checking account and are telling me it'll take a whole billing cycle to reverse. I've been making the same payments for over a year. I have to pay rent and Zales is just like, "Oops." I wouldn't shop here, or at least don't put it on a CC or open one with this company. When they mess up, they don't fix the problem.

kelley noh

Oct 2, 2022

Maritza is very personable, easy to talk, HONEST and really took her time during the entire process from start to finish. She truly made my experience so smooth. A lot of other jewelers at other places did not give me & my fiancé the customer service she did, so we had to return to give her our business. She went from my first interaction with a jeweler, to me fully intending on only giving her my business when it comes to jewelry.

Plant Parenthood

Jun 28, 2022

I can get jewelry anywhere, but I go to Zales for the people and the quality! Fran and Marty have been awesome and very helpful with making a decision for a new pocket watch! 10/10 service!

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Questions & Answers

My daughters boyfriend bought her a ring from ur store and it doesn't fit and she doesn't have any receipt or anything. Can she still get it sized?

Bridget Grell | Nov 3, 2018
Pickle Chip | Nov 3, 2018

Yeah I'm pretty sure they can look it up by phone number

Read More

How much would a necklace with the name of Leticia cost ?

Leti Villalpando | Nov 3, 2019
L A | Nov 3, 2019

A name plate depending on gold or sliver 10k gold or 14k diamonds or no diamonds. The least expensive will be 99 And the can go as high as 1000. U have a better variety online but if you see something you like and want to tweak it or create something completelt different. we can definitely do that in store for you. We sketch up your idea and send it off to our Jeweler and let you know how much it would be within 2 weeks

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