La-Z-Boy Furniture Galleries

Category: Furniture store in Grand Rapids, Michigan

Address: 4445 28th St SE, Grand Rapids, MI 49512, USA

Phone: +16169573040

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–6PM

Reviews

Flavia Newhouse

Oct 27, 2022

I called to place an order and the customer service was excellent! I had already known what I wanted to order but they made the steps so easy and stress-free. I am excited for my husband to get his recliner in a few months as we had custom details on it. I would highly recommend this store for any help in the future.

Mark Delmont

Oct 27, 2022

I got a man in training but two others helped him out and they were all nice to me

Mary Jo Richard

Oct 17, 2022

A little pricey, but appears to be good quality. We'd have to actually live with the chair in our home for a better review. The extra protection package was automatically added to the purchase before explaining it. We ended up getting it, but I felt like it should have been offered and discussed before automatically adding it. Another minor concern is not being able to take fabric samples home. Hopefully we made the right choice! The salesman, Robbie, and his trainee, we're great to work with.

Darcy Marks

Oct 10, 2022

First, our ideas and wishes for our living room furniture were 100% heard by our store salesman Burke. He made sure we got to sample all of our possibilities. Burke is very professional & went out of his way to make sure each of our requirements were an individual experienced. We purchased our living room set after Burke walked us through the entire showroom & brought us to Megan and Chelsea, the 3-D designers! We’re now very excited about our new furniture and can’t wait for it to arrive!

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Questions & Answers

We bought a recliner there about 7-8 years ago, and the arm padding is going flat. Is that something you can repair?

Janet Sears | Apr 6, 2022
Ames | Jul 5, 2022

Yes, call the store for help.

Where can I get a replacement recliner handle?

Dickman “Dman” Yee | Nov 2, 2020
Norman Constant | Nov 2, 2020

Call the Lazy Boy Store. If they don't have one in stock, they can order one for you.

How do we breakdown recliner for transport

Betty Wilkes | Nov 3, 2018
Ralph Tucker | Nov 3, 2018

Comes in a box that is reasonably transportable. Then the chair back slid into the slots.

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Do you deliver?

Cheryl Demull | Nov 3, 2017
Jeanne McCandlish | Nov 3, 2017

Yes, they deliver. The guys were very helpful & friendly.

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