Internal Revenue Service (IRS) Taxpayer Assistance Center

Category: Government office in Grand Rapids, Michigan

Address: 3251 EVERGREEN DRIVE NE, UNIT7, Grand Rapids, MI 49525, USA

Phone: +18445455640

Opening hours

Sunday: Closed

Monday: 8:30AM–4:30PM

Tuesday: 8:30AM–4:30PM

Wednesday: 8:30AM–4:30PM

Thursday: 8:30AM–4:30PM

Friday: 8:30AM–4:30PM

Saturday: Closed

Reviews

Dionne Klingensmith

Sep 27, 2022

The security guard working today was amazing! Very kind and gave me some helpful information on how to get ahold of someone to set up an appointment. It is correct that you cannot walk into this location but he did his best to help me and I am very appreciative. The IRS is an absolute mess and does not answer phone calls EVER! We have been trying for weeks to get a hold of someone/anyone to help us get a PIN number for our son. With that said, the security guard today gets more than five stars!

Phil Gaines

Aug 17, 2022

Unless you have an appointment there is no one to communicate with except the security guard which will tell you to call and set up an appointment.

Angela Elliott

Jul 15, 2022

A whole process is awful, took over 2 months to resolve me just trying to get a tax ID number!!

Alexandria L Reeves

Jun 16, 2022

I was on hold for an hour and 22 minutes. When I finally get someone on the line, I start explaining what I need help with. In the middle of my explanation they PUT ME BACK ON HOLD! Now I can’t reach anyone and they are trying to debit $800 from my account that they already took from my refund this year! HORRIBLE CUSTOMER SERVICE. If you don’t want to do the job, GET OFF THE PHONES!

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Questions & Answers

Can i make appointment online?

H Jansma | Nov 4, 2019
Dawn Larsen | Apr 7, 2022

How make a appointment to find out how much I owe on back fed and state and get a 30 day pay off amount

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i need my taxes amended

Martin lampeart | Nov 4, 2018
Kristoffer LaNier | Nov 4, 2018

You'll need to fill out form 1040X. Use your original tax return to fill in the correct lines and amend where mistakes were made. Pretty simple form. Then, mail it to the IRS. THIS FORM MUST BE MAILED!! RETURNS CAN TAKE UP TO THREE MONTHS!!

My ex boyfriend who cheated on me hasn't filed taxes for YEARS. He was with me for 2 years and didn't file in addition to years before that. What will the lying cheaters penalty be?

Theresa | Nov 4, 2017
Hector Angus | Nov 3, 2020

Move on!. Good luck picking a better partner next time!

I would like to make an appointment to check on my refund. I would like to go to the office on N Evergreen to discuss this. Can I do that?

jim lange | Sep 4, 2022
Phil Gaines | Sep 4, 2022

No! You must mske an appointment.

I filled my 2022 tax .they said it was deposit on my bank account on May .but I havent recive nothing.i called themnumber and said that they need to find out where that money went.Now i been trying to call back again and no answer.its been 4 months.

Jessica Rios | Aug 5, 2022
Angela Elliott | Aug 5, 2022

Keep calling, and caling. Best to call at 730 am, 1030 am, 1:00 PM and 6:30pm they open and close at 7: 00am and 7: 00pm.

I have not received my Fed 2021 refund as of Jusy 5. State refund already in. What can I do?

Gladys Overholt | Aug 5, 2022
Angela Elliott | Aug 5, 2022

Make an appointment to go to your nearest IRS office. They do not accept walk-ins. Prepared to wait several days to get an agent on the phone. Call around 7:00 a.m. or 7:00 p.m. Eastern standard Time.

Does the Grand Rapids IRS office accept appointments. I have potential fraudalent activity on my corporate business, How do I make an appointment to speak with someone about checking out the potential fraud.

Donna Hardies | Jul 6, 2022
Melannie Hay | Jul 6, 2022

Call the online appt number. Be persistent.

how do I speak to someone??

Brittany Tietsema | Apr 7, 2022
michael harris | Apr 7, 2022

They just tell you to keep calling.. I just showed up they only see people by appointment so you keep calling the number until you can get through to someone but it seems impossible I can't get through the man said it's best to call when they first open or closer to close

How can we talk to an actual person?? I filed my 2022 taxes and gotten my state but not my federal and it's been over 21 days.

Destinee Stout | Mar 8, 2022
Helen Frank | Jul 6, 2022

I have the same problem. Cannot seem to talk to a person to find if I should resend my taxes, or whatever. Very frustrating!

Do you accept walk in ?

Selinee Mdz | Nov 3, 2021
Kathy Loucks | Nov 3, 2021

No you have to have an appointment

Can I make an appointment online?

Thomas May | Nov 3, 2021
archana sathish | Nov 3, 2021

Yes you can.

Hello, I know we are going through bad times right now,, but I electronically filed 11 Feb 2020 and still hasn't updated on the IRS where is my refund page.. Is there something that I could do to check the status? Thank you,

riverraider76 | Nov 3, 2020
Sweet Fairy | Nov 3, 2020

Check the program you used to file. It may have been rejected. Fix the reject reason and resubmit. You should have gotten a confirmation email for acceptance by the IRS.

How do I make an online appointment

Wm Byl | Nov 3, 2020
James Diehl | Nov 3, 2020

How do I give my routing number on my debit card

Do I need appointment just to pay highway use tax (2290)?

Esad M | Nov 3, 2020
Sweet Fairy | Nov 3, 2020

Yes, any taxpayer assistance business requires an appointment

My boyfriend stole my grandchildrens Social Security Numbers, and used them to get Fake ID's. Can I do something about this?????

Pam Gant | Nov 4, 2019
Margaret Gesslein | Nov 4, 2019

Report him and they will arrest him for that.

How much in advance do I need to make an appt

John Rich | Nov 4, 2019
T Towns | Nov 4, 2019

At least 24 hours

If my wife and I are retired with 110K in income from retirement sources, is it worth claiming deductions under the new tax system?

David Caruso | Nov 4, 2019
Debbie Fraga | Nov 4, 2019

The new standardized deduction is 24k for married filing jointly. If you have less than 24k in deductions just take the standardized deduction

Is the office open for appointments considering that there is a partial government shutdown?

jp23 16 | Nov 4, 2019
Sweet Fairy | Nov 4, 2019

No, the office is closed

Where do you go to get the estate I #

Geneva Miller | Nov 4, 2018
Bruce Gerber | Nov 4, 2018

Go to "www.irs.gov" scroll to the bottom of the page. Under "Our Agency" select "Contact Your Local Office."

I'm went to an orientation for a company and they said that if you don't fill out and sign form 8850 (whether you can check anything off of it or not). You can not work there because it is mandatory for everyone. Is that true? I don't understand.

Jose Villamil | Nov 4, 2018
Dora Salinas | Nov 4, 2018

I don't understand

Does the IRS call you on the phone and threaten you?

Robert Muncie | Nov 4, 2018
Bruce Gerber | Nov 4, 2018

No. The IRS will never call and threaten you. You will first receive letters in the mail addressed to you with a point of contact and telephone number you can call.

It has been 17 weeks since I filed my taxes. I still have not received my return. Can you help me?

Charlie Broberg | Nov 4, 2018
Helen Frank | Jul 6, 2022

I have same problem, 21 weeks and still no refund. Can't seem to talk to anyone or get an appt. How do you track if you site says they have no info!!!

How can I find out if there's somebody that's going to take My federal tax return

Julie Belmarez | Nov 4, 2018
Rickelle Brown | Nov 4, 2019

Call the treasurer at 1800 304 3107

I just found out someone claimed my child on their taxes, what can I do about it?

Cynthia Dockery | Nov 4, 2018
Kristoffer LaNier | Nov 4, 2018

You can still file and claim them on your taxes. The IRS will investigate, ask you for proof, and if your proof holds up, you'll get your return.

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I need to change my address and fax it to the irs is there a number

Kamathi Long | Nov 4, 2018
Nelson Hilton | Nov 4, 2018

So tell me what I can do to change the the number from my address because is wrong when they do my taxes and I don't receive my money yet.

Hi, I'm trying to see if I could get a copy of my 2015 tax return at the Knapp Street location

Cynthia Chambers | Nov 4, 2018
Cynthia Chambers | Nov 4, 2018

Yes I'd really appreciate that very much

How to report a phone call From this number? 888- 884 9116. Calling to my number. "Said calling from IRS Crime Investigation ."

Alina Lemus | Nov 4, 2017
Iris y Luis Maldonado | Nov 4, 2019

1800-674-9557 is been calling my home and cell number saying that they will come to get me for money I owed to the IRS. How to report this number??

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