Austin MacWorks

Débora Linhares

I was promptly served by the crew in this store. Hopefully my machine will perform well. Thanks Steve !

Frank Hawn

Excellent service in my experience!

Parker Seaton

Horrible experience from top to bottom. I took in my MacBook to get a battery replaced since it was free from apple and just walking into the store I could tell there would be issues. There is trash lining the walls, ramen noodle cups, packaging, and other people’s computers all over the ground. I had no issues whatsoever with my MacBook but wanted the free battery replacement from apple, I even went through the computer in front of him and got the serial number and did a time machine save. After dropping my MacBook off reluctantly, I was called back the next day because there was apparent “liquid damage” under the keyboard and they refused to do the free battery replacement without a $1,150 replacement fee. I told them no and after picking it up I discovered that my MacBook would not turn on again and they claimed it was due to the “liquid damage” although it was working just 24 hours before without me ever having an issue. Furthermore, I have opened up the MacBook to the battery and there is absolutely no evidence of liquid damage. Horrible attempt at a price gauge or just pure laziness from this store.

Sean Farmer

They are rude and not willing to listen. Avoid if you can.