Xfinity Store by Comcast

Category: Internet service provider in Atlanta, Georgia

Address: 699 Ponce De Leon Ave NE Suite 17, Atlanta, GA 30308, USA

Phone: +18009346489

Opening hours

Sunday: 12–5PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

Keith Solomon

Nov 2, 2022

Quick, fast, get you in and get you out. No pushy sales person, touch everything. Very nice layout and set up. Nice friendly customer service. Wish their cable prices weren't so high though. Maybe they'll come up with a senior plan or a plan that lowers it's rates the longer you have it or build your on plan options.

B M

Oct 21, 2022

RYAN was amazing! The store was busy and per usual I was in a rush. He mentioned that I could leave my equipment and he would process it as soon as he could. Of course I was hesitate, because I needed a receipt. Ryan not only assured me that he would handle it, but he also went the extra mile and more. Not only did he text me my receipt, but he actually CALLED me and confirmed that he processed my return. Can you say AMAZING customer service!! Not every day you run into that but I’m so glad that I got to experience that with Ryan! If your heading to the Ponce location ask for Ryan!!!

Brian Clyne

Oct 19, 2022

The world was better finite

Bianca Hicks

Sep 26, 2022

SLOWEST Workers on this planet HORRIBLE customer service made me wait in line just to pick up my internet equipment

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Questions & Answers

Is the Comcast Store still located in Camp Creek Parkway?

Jesse Franklin | Nov 3, 2018
JoAnn Ferrell | Nov 3, 2019

Is Comcast still located at Campbell. Creek

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What time you close today,?

sherise brown | Nov 3, 2018
Ky Leggiero | Nov 3, 2018

This is Google maps. This is not the company. If you wish to contact the company, their phone number and website are listed. The hours of operation are also listed.

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Why Comcast don't have senior discount plus u can't understand the ppl over the phone my TV goes off by it self four time a day then reboot for 20mins they want send no one out ppl tell me the fire stick is the best way to go now I'm 76

Paulette Perry | Nov 3, 2019
Rob Wages | Nov 3, 2019

Really don't know why they don't do senior discount make sure you have good connection from the outside as well as the tv.you might need to get another box.

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When I start Outlook I am blocked by a screen apparently from Microsoft about "Your Privacy Your Choice". It blocks me from using Outlook. How do I fix this problem? I need to read my emails on Xfinity. Gordon

Gordon C Certain | May 6, 2022
Derrick Pitts | May 6, 2022

I'm not for sure about that but I'm sure if you reach out to customer service/support they will be more than happy to help you

Do they have a drop box to drop off equipment?

Shakeila Billingslea | Feb 5, 2022
Queen La'Rosa “Queen La'Rosa” Harden Green | Feb 5, 2022

I didn't see one. But, I have dropped off the equipment or mailed it and they said they never received it so it's best to take it in and get a receipt for return. "A WOMAN WITH PURPOSE'

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What’s the store phone so I can call them

Roderick Wimby | Dec 7, 2021
Jason D | Dec 7, 2021

Idk. But, it is in the retail shops in front of the Kroger on Ponce.

Is this location open for customers to come in

Audrey King Davis | Nov 2, 2020
Audriii C | Nov 2, 2020

Yes it is.

Can u go inside Comcast?

Sharon Thomas | Nov 2, 2020
Tony Chavez | Nov 2, 2020

Yes you can go in but you have to keep the show distance and mask-wearing

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Well I am reluctant to ask after reading about a dozen horror stories. How is the range of their wireless coverage?

Marshall McFarlin | Nov 3, 2019
Rob Wages | Nov 3, 2019

I am really not sure i dont use them.i know the cable service is not as good as they say it is.best of luck

I am sick of Verizon how is Xfinity mobile? Uh, never mind as I was typing I saw the Horror stories. I'll just get a 40 channel CB radio so I can talk for free.

Marshall McFarlin | Nov 3, 2019
Carlneta Wiley | Nov 3, 2019

I wouldn't change if I were u I've been with them since March an there is always something I've got to call them about their service suck, they don't explain evening l everything u should know before starting their service then this is where your issues begin they want to charge u for their issues!!!!!!! But u can get the issues resolve to a degree because at this point you're already locked in with them for 2 yrs unless again u wasn't too pay them for their issues at$10 a month which sucks as well ohh so there service goes out alot and the only thing it says is outage 🤔🙃🙄☹️😟

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How would I speak with a representative at this location via phone?

Tatyana Carter | Nov 3, 2019
Tammy Harper | Nov 3, 2019

Google the store number and call...they will talk to you on the phone.

Does anyone have the number for the Xfinity store at 699 ponce de Leon Ave. Atlanta

C. Fred Stephenson | Nov 3, 2019
Rob Wages | Nov 3, 2019

It should be on thee list of stores on xfinity .com

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Where is the Comcast Store located in Decatur, GA

Barbara Taylor | Nov 3, 2018
Jeannie Welsch | Nov 3, 2018

There is also a new Xfinity store at North Decatur Road and Church Street ...(Soon to open...may be open already.)

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Can you pay your bill there?

Riva Harvey | Nov 3, 2018
Willie Perkins III | Nov 3, 2018

Yes

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Does this place have Samsung galaxy Note 9 in store available today 09/24

Faheemul Hassan | Nov 3, 2018
Krystal Paige | Nov 3, 2018

They had the demo out they should have it

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I received my gift card for signing up for xfiinity mobile. I was wondering can I bring the gift card to xfinity store and put the dollar amount towards the amount I owe on my phone?

Lorna DuBois | Nov 3, 2018
4EVER TRUE! | Nov 3, 2018

Absolutely!😁

Are they open on Sunday

Kathy Pace | Nov 3, 2018
Ky Leggiero | Nov 3, 2018

The hours of operation and phone number are listed right here

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Where are you located in the building

Elaina Andrews | Nov 3, 2017
Mark A. Martin | Nov 3, 2017

When you turn off PDL into the center where Murder Kroger used to be Comcast Xfinity is on the right opposite Greens.

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Can I buy a modem and set up internet service the same day?

Dorothy Bartholomew | Nov 3, 2017
Sam Johnson | Nov 3, 2017

Yes you can

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Does the store on Ponce de Leon, have the LG X CHARGE phones?

JimRob Porter | Nov 3, 2017
Laurie Sasser | Nov 3, 2017

I'm not sure I would call

Are there any cell phones available at the Atlanta Ponce De Leon store?

JimRob Porter | Nov 3, 2017
Laurie Sasser | Nov 3, 2017

Yes they offer / have them

I have a cable box that needs returning. Am I allowed to bring it back to this particular store?

Malencia H. | Nov 3, 2017
Lila K. Walker | Nov 3, 2017

Yes, I did

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