Smith's Corporate Office

Category: Corporate office in Salt Lake City, Utah

Address: 1550 S Redwood Rd, Salt Lake City, UT 84104, USA

Phone: +18004448081

Opening hours

Sunday: Closed

Monday: 8AM–4:30PM

Tuesday: 8AM–4:30PM

Wednesday: 8AM–4:30PM

Thursday: 8AM–4:30PM

Friday: 8AM–4:30PM

Saturday: Closed

Reviews

Bill Knight

Oct 4, 2022

Even if you get them to answer the phone, you're connected to an overseas call center with someone who speaks English so poorly that all they can do is apologize for the inconvenience.

steve willard

Oct 3, 2022

called my local smiths and a recording said were sorry but are store is unable to receive calls at this time? called corporate and got disconnected or hung up on

KayCee'sLife

Sep 30, 2022

You should probably update your closing hours to 10::55 PM instead of having your security standing outside quoting company policy that the registers shut down at 10:55 not 11 PM. It's poor customer service and a poor representation for grocery store. It couldn't possibly be about overtime since we're all now checking ourselves out. Seems like Smith's is attempting to save money by preventing any employees from working overtime however your employees are still there stocking shelves so I don't get it. I guess we're at your mercy and you can treat us however you wish because there aren't many grocery stores in this market.

Ernie Sanchez

Sep 26, 2022

I share my concerns about the store on 825 south and 900 west but nothing much happens about my concern

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Questions & Answers

To continue... The registers aren't being sanitized between customers and the store manager at the Sugarhouse store, isn't wearing a mask as well.

Jenny Madrigal | Nov 2, 2020
Elaine Stephens | Feb 5, 2022

I will no longer be a customer at any of your stores, because no one wears a mask in the store nearest my home. If you think that masks are not useful, think again. We need to be responsible citizens and help others.

I had the misfortune of dealing with your manager Ken. Very rude. Would not even look at me. Dismissive. I bought my elderly mother a tracfone and wrong choice and returned it within an hour. He shamed me.

Linda Reichardt | Nov 3, 2018
Kaylee Anderson (Kay Kay) | Nov 3, 2018

I'm sorry I wish I can do anything for you

I work at store 66. Our a.c. is broke in the fuel center. Yesterday was horrible! How long does it take to get service out? And are we required to work in those conditions?

Lisa Crane | Nov 3, 2018
marsha heidbrink | Nov 2, 2020

No response is your answer evidently. I would go elsewhere

Who do I contact to introduce a new product to Smith's?

Dan Taggart | Jul 5, 2022
Carol King | Aug 4, 2022

Dave Valentine at Corporate

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I just got back from the Smiths on 1300 E. and about 10400 South in Sandy, Utah. A man came into the store twice without a mask. I asked him about it, and he had a phony button that said he had a medical condition (he was walking fast)

Roger Carrier | Nov 2, 2020
Connie Barnum | Nov 2, 2021

Don't assume that someone doesn't have a medical condition because they are walking fast and it doesn't show. I deal with this all the time. My medical condition isn't visible, but believe me, I have a few. Please be considerate of others. Do you know what "assume" means?

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Can an employee tell a customer they abuse the coupons and really I only use very many maybe Five a month they don't like me

Trudy Snyder | Nov 2, 2020
Miss W | Nov 2, 2020

You can use coupons as long as you are reading the limitations on the coupon. There are limits. But as far as using them, you should be able to use them on any and every visit if they apply. Talk to a manager if you are in question about how to use coupons.

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i was shorted on a prescription what can i do to fix this.

Darlene Goebel | Nov 2, 2020
Miss W | Nov 2, 2020

Call the pharmacy where it happened and let them know. They'll be able to do a count and help you. Ask for the Pharmacist.

Do you have to cover your own vacation working at smiths

Patty McMahan | Nov 3, 2019
Liila Olsen | Nov 3, 2019

I don't know about time requirements. I haven't heard of having to find someone to cover your own vacation. Going to HR to ask the question sounds like good direction.

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When ordering groceries from Instacart how do they know that I wish them to shop at the nearby Kroger Store? Thank You

A Google User | Nov 3, 2019
Amber Dumas | Nov 3, 2019

You pick what stores you want them to shop at.

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The store manager at the location charleston and Hualapai stoped me and ask for ticket of the merchandise,i was the only person was asking for ,im special????

George Dopico | Nov 3, 2019
Todd S | Nov 3, 2019

No

Today, I received a post card in the mail for $10.00 on my purchase of $100.00 or more. Today is the 29th of April and the card is valid through 4-28-19. This am I spent $223.75 at the 142 N. Jones Store. What can be done???

Fred & Karen Hannah | Nov 3, 2019
Jennifer Evans | Nov 3, 2019

Talk to the front end manager and they can make it right

does anyone know who to contact in the corporate office about the new tuition reimbursement program?

Kristin Andersen | Nov 3, 2019
Glen Knight | Nov 3, 2019

No

The flower delivery truck ( Rockin E Grardens ) was idling for 30 minutes in front of your store at 9th and 21st. Is this a normal practice. SLC limits idling to 2 minutes. Plus it was parked directly in front of the store entrance.

Scott Stillman | Nov 3, 2018
G. Scott Lambros | Nov 3, 2018

I also ask the same question all the trucks no matter who or what idling out front and people cant at schools ...

How do I pay a stupid fine that I have with your company? Thus far nobody has been able to answer this question, just sent me to another person who has no idea

Porter Vuyk | Nov 3, 2018
KaLen Park | Nov 2, 2020

That might depend on what the fine is for. If I had more information, I might be of more help.

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would smiths be interested in having a very unique café in there stores

Abu Hussain | Nov 3, 2018
Renate Stapley | Nov 3, 2018

U have to be authorized my Kroger to do that.

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