The UPS Store

Category: Shipping and mailing service

Address: 3152 Parkway #13, Pigeon Forge, TN 37863, USA

Phone: +18654287225

Opening hours

Sunday: 12–5PM

Monday: 8AM–6:30PM

Tuesday: 8AM–6:30PM

Wednesday: 8AM–6:30PM

Thursday: 8AM–6:30PM

Friday: 8AM–6:30PM

Saturday: 9AM–3PM

Reviews

Valerie Herr

Nov 1, 2022

Sent a 2nd day air package from Pigeon Forge, TN to Cheboygan, MI that took 3 weeks! Two 80+ ladies had to drive from MI to TN and back to get the documents replaced. The pkg cost $50 to mail and when I complained I wanted at least a partial refund I was told that since Covid they no longer guarantee 2nd day!! I wasn’t informed of this at time of shipping because why in the world would I pay $50 for two day shipping when they weren’t promising it’d get there? It cost these ladies gas, motel and food money all because nobody does their job anymore and still uses Covid as an excuse! Totally dissatisfied!

Brandi C

Oct 19, 2022

The lady that helped me and my daughter was super nice. We went in on Sunday. Thanks to Amazon and their mess up but she was quick to help out since I'd never had to do that before. Whoever hired her made a great decision!!!

Jeff Barrett

Jul 18, 2022

$22.75 for a cardboard box $3.75 to print a shipping label and charges over double what you can ship something from your own account. This place is the definition of price gouging

Kerry Baldino

May 25, 2022

Great office with a very helpful staff

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Questions & Answers

Do I have to make an appointment to rent a post office box?

Elizabeth Carrigan | Nov 3, 2018
Britt Medlin | Nov 3, 2018

No u can walk in during business hours and someone would be happy to assist you with opening one.

Is this UPS located beside the Public?

Nicoya Smith | Nov 3, 2017
Courtney Adams | Nov 2, 2020

No. It's beside Papa John's Pizza in Pigeon Forge, TN.

Are you open on Sunday?

The UPS Store | Jul 5, 2022
The UPS Store | Jul 5, 2022

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

Do you have a notary? At what times?

Lisa Hendy | Nov 3, 2019
Courtney Adams | Nov 2, 2020

Yes they do. At all times. Very good service.

Read More

How do I schedule a pick up? I have the return lable on the package. Need some kind of record of sending back to company.

Paul Province | Nov 3, 2018
Marshall Bowes | Nov 3, 2018

Call UPS 800 line to schedule a pickup. Wait a day or so and they will get it. You can leave it by the front door, if safe. OR, take it to UPS STORE. They ship daily, usually at 5pm.

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