Kay Jewelers

Category: Jewelry store in Chattanooga, Tennessee

Address: 2100 Hamilton Pl Blvd Ste. 220, Chattanooga, TN 37421, USA

Phone: +14238998374

Opening hours

Sunday: 12–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

mike schmank

Sep 20, 2022

Very EXTREMELY ROOD

Fiona Skye

Jul 29, 2022

Was told the ring that I wanted to purchase couldn’t be engraved after previously being told by a different associate that it could. Just went down to Zales and bought the same ring made of the same material and they offered to engrave it at no extra cost, guess they have my business from now on.

Nicole Ciocia

Mar 17, 2022

The store manager Jenna is absolutely amazing that’s for taking good care of me and being patient with me thank you

panda_panda

Dec 12, 2021

they said i couldn’t return a purchase that i got online even though it’s still in the return policy period. very rude employees.

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Questions & Answers

Does Kay Jewelers repair watches?

Kay Jewelers | Jul 5, 2022
Kay Jewelers | Jul 5, 2022

Yes, every Kay Jewelers can examine and repair most watches. Kay Jewelers ’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers regardless of where they were purchased.

Does Kay Jewelers engrave jewelry?

Kay Jewelers | Jul 5, 2022
Kay Jewelers | Jul 5, 2022

Yes, Kay Jewelers can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers regardless of where it was purchased.

Does Kay Jewelers personalize existing jewelry?

Kay Jewelers | Jul 5, 2022
Kay Jewelers | Jul 5, 2022

Yes, Kay Jewelers can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Can Kay Jewelers resize a ring?

Kay Jewelers | Jul 5, 2022
Kay Jewelers | Jul 5, 2022

Yes, Kay Jewelers can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Can I bring jewelry to Kay Jewelers for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | Jul 5, 2022
Kay Jewelers | Jul 5, 2022

Yes, Kay Jewelers will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Do I need an appointment to repair jewelry at Kay Jewelers?

Kay Jewelers | Jul 5, 2022
Kay Jewelers | Jul 5, 2022

No, most Kay Jewelers locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

Can Kay Jewelers repair jewelry?

Kay Jewelers | Jul 5, 2022
Kay Jewelers | Jul 5, 2022

Yes, Kay Jewelers offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers regardless of where it was purchased.

Does Kay Jewelers replace watch batteries?

Kay Jewelers | Jul 5, 2022
Kay Jewelers | Jul 5, 2022

Yes, every Kay Jewelers can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers regardless of where they were purchased.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay Jewelers ?

Kay Jewelers | Jul 5, 2022
Kay Jewelers | Jul 5, 2022

Yes, diamond trade-ins purchased at Kay Jewelers are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Can Kay Jewelers appraise jewelry if it was purchased somewhere else?

Kay Jewelers | Jul 5, 2022
Kay Jewelers | Jul 5, 2022

Yes, Kay Jewelers can appraise jewelry regardless of where it was purchased. Kay Jewelers offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay Jewelers’ website.

Does Kay Jewelers inspect jewelry?

Kay Jewelers | Jul 5, 2022
Kay Jewelers | Jul 5, 2022

Yes, Kay Jewelers can inspect your jewelry and test your diamonds for free.

Can Kay Jewelers repair a ring?

Kay Jewelers | Jul 5, 2022
Kay Jewelers | Jul 5, 2022

Yes, Kay Jewelers offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay Jewelers regardless of where they were purchased.

Does Kay Jewelers do jewelry consultations?

Kay Jewelers | Jul 5, 2022
Kay Jewelers | Jul 5, 2022

Yes, Kay Jewelers offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Does Kay Jewelers clean jewelry?

Kay Jewelers | Jul 5, 2022
Kay Jewelers | Jul 5, 2022

Yes, Kay Jewelers can professionally clean jewelry for free.

Can Kay Jewelers do custom jewelry design?

Kay Jewelers | Jul 5, 2022
Kay Jewelers | Jul 5, 2022

Yes, Kay Jewelers can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay Jewelers can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

How long does it take for Kay Jewelers to resize a ring?

Kay Jewelers | Jul 5, 2022
Kay Jewelers | Jul 5, 2022

Kay Jewelers can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

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