Windsor Ridge Assisted Living

Deborah Langston

Really like Brian Bartley and Cheryl Bartley. Thanks to Administrative Services.

TINA DAVIS

My mother, Myra Garrison, was a resident at Windsor Gardens since the last of August 2021. The staff were so wonderful to my mom. She got three cooked home meals a day. Plus any snacks that she wanted in between times. She loved coffee, so they made sure she had it a lot of times. Mom always had someone there laughing and cutting up with her!!! (Karen Dyer) There were activities everyday that she participated in. From Christmas parties to Volunteer parties for football. She love the UT Vols. The staff were always willing to help you in anything that you needed. Mom passed Easter Sunday morning 2022 at 12:30pm. Everyone made sure that she, my brother Ken Garrison, and myself had everything we needed during their time of her passing. I would recommend this facility to anyone that needs a place, whether short term or permanent, for their loved one. Tina Davis

Betty Merriman

I worked there several years ago. The staff was great.The cooks were awesome, real food, appetizers, open snack counter .awesome activities, out of facility trips to restaurants, parks, etc. Very clean , home like environment for residents.

Laura Hansen

My mother, Jodie, dictated this review to me for posting. I share her sentiments entirely. "To be closer to family, I recently moved to another facility after being a happy and contented resident at Windsor Gardens for two years. Without the slightest hesitation I give Windsor Gardens Assisted Living Facility in Knoxville, Tennessee a 5-star rating along with a big A+ and A-OK. It is in a good neighborhood, close to good shopping centers. It is very clean and tastefully decorated with classic accents and the right combination of warm and bright cheerful colors. There are 3 different sized rooms. I had the smallest, but was comfortable and cozy, with anything I needed conveniently just a few steps away. All rooms at Windsor Gardens are equipped with a microwave, a small refrigerator, a kitchenette with a sink, drawers, cabinet space, and an open space for trash. The communal spaces include a large private patio and safe walkway across the back of the building. Lining the front are rocking chairs placed in both in the sun and the shade. There is plenty of parking. The main reason I and my children liked Windsor Gardens is because it is locally owned and operated. The President, Brian Bartley is in his office, on site, and is available every day. After just a few weeks at Windsor Gardens, I noticed the difference local ownership makes. Windsor Gardens is small, with fewer residents but has a high standard of care. The Windsor Gardens caretakers enjoy their work and their close relationships with residents, and since their turnover is much lower, there’s a better continuity in residents’ care. The more frequent turnovers I witnessed at the corporate-owned facility made it more difficult to build relationships with the staff. The management hires warm, personable, altruistic caretakers and well-trained nurses. There is a driver who transports residents to doctor’s appointments, and he also picks up residents’ weekly Walmart orders. The Activity Director plans trips to area museums and art galleries, along with musical programs or other interesting or scenic places in the Knoxville area. Many ministers come to conduct church services along with children’s choirs and many other local, talented entertainers. My second year at Windsor Gardens was 2020 - the year the world will always remember as the long Covid year. I am so grateful for the constant care and attention during that time. The owner of Windsor Gardens and the head nurse had weekly phone conferences with the Center for Disease Control (CDC) in Atlanta, and they followed the CDC’s advice for restrictions for all U.S. Assisted Living facilities. Windsor Gardens had the reputation of being the leader among all Knoxville Assisted Living Facilities and Nursing Homes for having a Covid-free facility for most of that year. We were confined to our rooms at times, and no outside visitors were allowed, but all residents were closely observed, with B/P, vital signs, and oxygen level checks done several times a day, along with periodic Covid testing. We were allowed in the dining room with strict protocols, or our meals were delivered to our rooms. Throughout that year, the housekeepers, maintenance people, kitchen, and dining room workers, etc. didn’t miss a beat in performing their duties under very stressful circumstances. I could not be more grateful! Windsor Gardens is a gem, and I loved my stay there."