AT&T Store

Category: Cell phone store in Jackson, Michigan

Address: 1419 N W Ave, Jackson, MI 49202, USA

Phone: +15177870827

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

jULIE bARRATT

Oct 27, 2022

Our company purchased a hot spot from Darius last fall as we travel for work. We had been having issues while working at an Air Force Base in GA with internet and had called and talked to Darius regarding our issues. He recommended the hot spot box. We received it very quickly and he walked us through how to set it up and use it. We have been using it now for about a year and it has been a life saver for our company. The service has been great and easy to navigate to different locations. We had an issue with billing (which was our fault as we forgot to set up our recurring payments) and Darius was able to help us navigate through that also. Overall we have worked with Verizon in the past but feel like AT&T gives our company more personal attention and guidance. I would highly recommend AT&T!!!

Lamarestelle Estelle

Oct 27, 2022

I want to thanks the store manager Darius at Jackson AT & T for being very insightful about Apple products along with making a decision on which products to buy. The store employees were polite and willing to assist with all my needs.

Ann jackson

Oct 22, 2022

We went to the ATT store on North West Ave in Jackson and had an awesome experience. We initially went early in the afternoon and they were so packed we decided to try again later. So glad we did; Both Mario and Darius exceeded our expectations and made us want to come back and buy more. Customer service in many industries today have changed for the worst in most cases, it was a refreshing change to be met with a smile, treated like a VIP, and valued as a customer. Thanks for the helpful experience!

Sergio Perez

Oct 18, 2022

I was greeted immediately upon entering the building. The staff was busy helping other customers and was assured that I would be helped soon after. Very friendly and treated as if they knew me for a long time. Great staff! Visited on 4-29-22 Had to make some technical adjustments on two phones. Only 2 employees working and still greeted upon entering and informed that we would be helped momentarily. Very friendly and professional service. Great job! 10-18-22 Again outstanding service!

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Questions & Answers

Do you carry the newest Samsung Galaxy phones?

AT&T Store | Aug 4, 2022
AT&T Store | Aug 4, 2022

Yes, we always carry the newest phones from Samsung. Stop by our Jackson location and see them in person.

Can I return my ATT Uverse equipment here when service is cancelled?

Barbara Beaghan | Nov 3, 2019
defenderoftheway | Nov 3, 2019

ATT is very old school, I would recommend a different provider.

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Can I update my new phone with the old phone if I don’t have a computer

Debbie Clark | Nov 3, 2017
John Novak | Nov 3, 2017

They will do it for you. Allow for some time however. It is not an instantaneous event.

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