The UPS Store

Category: Shipping and mailing service

Address: 3308 PA-940 Suite 104, Mt Pocono, PA 18344, USA

Phone: +15708398010

Opening hours

Sunday: 9AM–3PM

Monday: 8AM–6:30PM

Tuesday: 8AM–6:30PM

Wednesday: 8AM–6:30PM

Thursday: 8AM–6:30PM

Friday: 8AM–6:30PM

Saturday: 9AM–3PM

Reviews

Kay Rob

Sep 26, 2022

This review is for the manager that was in charge on September 17, 2022. Was told he was looking at the store through the camera, so I never got to actually see them. If I could give less than one star... I would. I came into the store to purchase a number of boxes to put specific items into the correct sized boxes. My plan was to then take the boxes back home. I was originally told by a female employee that she would be able to assist. I then brought all of the items into the store. The employee then told me that her manager was on the phone and was looking through the camera and she would not be able to assist because there were other customers on the other line that were in the store. Keep in mind there was only 3 other customers who were being taken care of by another male employee. They told me that they would not be able to box the items and guarantee that it would be done by Monday, which is when I needed them. I was ok with that because I was going to take the boxes anyway and box them myself, I just wanted to purchase the correct sized boxes. However, what really annoyed me was the fact that the "manager on the phone that was looking through the camera" said that they had other customers to help. "WHAT??!! When I first came into the store there weren't any other customers in there! How does that make sense? Does that mean I'm not a customer? Does that mean that what I need is not as important as anyone else that comes in? Very unprofessional! I then decided not to purchase anything. I would never give my money to a place that chooses which customers it wants to prioritize, and feels are important. There are too many other stores that I can purchase my boxes from, which is exactly what I did. I WILL NEVER EVER GO BACK TO THAT UPS STORE! IT'S ASHAMED THE OWNER, CHRIS BEDNAR, has managers working for him that don't believe in servicing all their customers and treating them all the same. I would never recommend this store to anyone.

Mark Kaushanskiy

Aug 9, 2022

$3 to print one page. You guys are insane!

Andre Bowie

Jun 30, 2022

Went to get a print out of a document from my email and it cost me $3 for one copy. Outrageous!

barbara schiavo

Jun 7, 2022

Employees are pleasant enough, parking lot needs some serious work...But $1 a page for a copy?!?! Black and white! Isn't Staples like 15 cents?

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Questions & Answers

Can you overnight something from UPS on Saturday?

Dawn Kollar | Aug 4, 2022
Bello Boys | Aug 4, 2022

Will have to be Monday delivery

Are you open on Sunday?

The UPS Store | Jul 5, 2022
The UPS Store | Jul 5, 2022

Yes, our hours on Sunday are 9:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

Are you guys able to have a package/packages be shipped to another person? I have gifts for friends that I'm trying to ship to them in New York

DarknessAngel. XV | Feb 5, 2022
Jo Pal | Feb 5, 2022

Yes absolutely

Can u get a po box without. A address? We are relocating to another state. We will be living in a hotel for 2 weeks or so but need to forward my mail from NC.

Lynn Gambino | Nov 2, 2020
Roger Metzgar | Nov 2, 2020

No. The boxes given out at the ups store still fall under USPS regulations and are overseen by the Postmaster in the stores respective local. You must provide a physical address. Might I suggest going to the Postoffice in the area you are visiting and have your mail forwarded GENERAL DELIVERY, you would have to pick up during regular hours.

I was told by AT&T that you would know the correct address to send all of the directv equipment that has to be returned to them because the account was cancelled. Is this correct?

mary hawkins | Nov 3, 2019
global marketing | Nov 3, 2019

I am sure they probably would, they are good operation over there at the UPS store

Do you accept clean packing peanuts (or other clean packaging materials)? I received a package from a vender recommending I bring them to a UPS location if I have no need for them.

Audrey Dalessandro | Nov 3, 2019
global marketing | Nov 3, 2019

Some do and some don't so you need to call the store directly

How much is it to send a painting with the ups packing it.

Lillian Reis | Nov 3, 2018
global marketing | Nov 3, 2018

it really is going to depend on the dimensions I would tell you this if you want to send the painting they'll do everything there for you very professionally and charge you a good price I would just go there directly and have them measure it out for you

Is there a drop box

Sue Ling | Nov 3, 2018
Helia Faria | Nov 3, 2018

No there is no drop box...business is open from 8am to 6:30pm mon thru Friday and 8am to 1:30pm on Saturdays

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