Address: 2873 Haggerty Rd, Commerce Charter Twp, MI 48390, USA
Phone: +12489401533
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: 9AM–1PM
David Powell
Update 10/27/22, finally got referral check. Give them 3 stars for making it right. Edit: Update 10/10/22, you can see the response to my review below from the business. I called them back, left a message with the required information, received no response after 2 weeks. So, moving review down to one star. A little pricey, but had an overall good experience during the pandemic on a replacement window install. Referred them to my neighbor, who purchased a bunch of windows and put my name down for the $50 referral bonus. Never heard from Window World on the referral bonus. Had the same gentlemen as we first talked to out to quote replacing the rest of our windows. Mentioned to him about the referral bonus. Said he would follow up with me. Never heard from him again. Needless to say, they didn't get the job, and will not be referring them to anyone else.
M. Harrison
So this was the first quote we got to get our entire house outfitted with brand new replacement windows. The guy was blunt but totally honest with us that because of the pandemic - everything was backed up and we wouldn't get them installed for a few months. We then had lots of other quotes that were insanely expensive or just plain rude. This was not the case for Window World! We even got a cash discount. When they installed the guys were very professional and cleaned up afterwards. The only bummer was they were missing 1 window- so they had to come back at a later date to install. But they did it and did a great job. The windows are high quality and we love them!!!
Justin Brown
Hello, I have repetitively tried to receive an answer on the windows purchased from you all months ago. Unfortunately, nobody in your staff nor the owner Mr. Sheena has reach back out to me to give me a definite answer. As an ambassador for the U.S. Government I am extremely disappointed with the communication within your company. My fiancé and I have spent over $6,000 dollars as a down payment & not one person within your company has had the courtesy to simply communicate! At this point, I’d either like a full refund of our funds or for somebody to immediately reach out to us. R, Justin Brown
Amanda Andrzejewski
I have had to have them come out multiple times Because they didn’t install my front doors properly. So bad that they came out 3 times to try and bandaid it, before realizing that I needed all new doors since they were that badly installed. Then our door walls, they had to come out multiple times. The doors were super hard to open. And they missed installing trim pieces. I still need to call again because my screen doors don’t lock. After them having to come out 6-8 times to correct things, I wouldn’t recommend them. Unless you have a bunch of time to waste.
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Thank you so much! We appreciate your comments and business. If you would like to, please leave a review here https://bit.ly/WWDetroitreview
Most of the issues encountered by our customers are easily corrected and don't necessarily mean that there is a problem with your window. You are always welcome to contact us for help.
After installing your new replacement windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew as soon as it arrives for your installation.
All windows and patio doors we sell come with a manufacturer’s lifetime limited warranty and a repair labor guarantee, good for as long as you own your home! Contact us or see our warranties page for more details.
Since every window ordered is custom-built to fit your home and design choices, manufacturing times vary. Once delivered, the type of window being installed and the type being removed help determine the amount of time needed to complete the job. On average, each window takes about 30 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.
Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.
Window World installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. The energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over during their lifetime.
The majority of our replacement windows are installed from the outside. In some situations it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.
We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.
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