El Coqui

Category: Bakery in Philadelphia, Pennsylvania

Address: 3528 I St, Philadelphia, PA 19134, USA

Phone: +12156345508

Opening hours

Sunday: Closed

Monday: 7AM–4PM

Tuesday: 7AM–4PM

Wednesday: 7AM–4PM

Thursday: 7AM–4PM

Friday: 7AM–5PM

Saturday: 7AM–5PM

Reviews

Antonio Rodriguez

Oct 28, 2022

I don't give it a lower rating because you can't... Honestly, the service was lousy, poorly organized, they don't have tables to eat inside to order, it's a serious problem.... The only good thing is the food and for what it is... The employees with negative attitudes from the moment you enter... The owners should pay the employees more so that they give better service and they are also closed on Sundays

Luis Jr

Oct 24, 2022

Everything was fine but I asked for my appetizers to take away and they didn't give me napkins... Besides, I only ordered 1 skewer and 2 empanadillas and that's why they charged me $12 too expensive for what I ordered...and they should also take care of customers to the lady who charges since she always has that face of a bitter person that implies that she does not mind attending and that she does not like her work the day I went they left me waiting 1 hour for a simple order and she did not even approach see what my order was seeing me standing in front of the cash register... She is not good for serving customers...

Nilsa Lange

Oct 21, 2022

Today my niece and I decided to go to El Coqui for some sandwiches and was very disappointed. 1. 1out of 3 sandwiches had a ball of hair in it, this sandwich was for a person who has been recommended to you, this person bit into the sandwich and pull out a bunch of hair, the person fell ill and has clocked out for the remainder of their shift. 2. 1 of the sandwiches I asked for fried eggs and got omette style eggs. 3. Waited over 30 minutes for messed up sandwiches, also not enough personnel in the kitchen. EMBARRASSED AND DISAPPOINTED!NEVER AGAIN!

Jenniffer

Oct 19, 2022

If I had the option I would give them 0 stars. The girls in there are always having conversation within themselves instead of being considerate of our time. There been 3 different occasions where I have waited my turn in line & they have taken others before me. All 3 times I left. The last occasion was when I was being attended at the bakery side & the lady with long black curly hair went to attend other people & did not finish assisting me. She didn’t even seem happy to be there. I just know I’m done going to el coqui restaurant. I’m sick of the bad customer service. They need to change all their front staff and replace them with new ones.

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Questions & Answers

They are very good people and good customer service and everything is clean and good quality food are the best in Philadelphia

Jorge Chimbulan | Nov 3, 2018
Evelyn Plaza | Nov 3, 2018

This is the best bakery and cosinan Puerto Rican

I am from NJ, is this business open already today?

Gabriel Berrios | Feb 5, 2022
Benjamin Grande Salvador Cepeda De Sion | Feb 5, 2022

Yes and they have the best alcapurias de yuca/ cassava with carne de res.🤤😋🤫

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Pesimoooo The workers love the vacilon before the customers

Denny HP | Nov 3, 2018
Rosa Figueroa | Nov 3, 2018

Very sure. They don't pay attention, they charge one for the other person. The line is long and if I continue I don't finish

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do they deliver to south philly

Jamil Young | Nov 2, 2021
raymond mendoza | Nov 2, 2021

I know they do door dash and grub hub

Is it open today

Waleska Cartagena | Nov 2, 2020
Orlando Aviles | Nov 2, 2020

The food fantastic best food around thumbs up photo Rico👍🏝🇵🇷

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Are they open now?

Stephanie De Jesus | Nov 2, 2020
Stephanie De Jesus | Nov 2, 2020

OK thank you so much

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The worst service I have been in a line for more than half that does not even move and only one staff is watching and the other employees walk through the horrible business

Maria Lopez | Nov 3, 2018
Wilfredo Vargas | Nov 3, 2018

Totally impossible Maria. I am a regular customer of that place and a situation like this has NEVER happened. Where there is only one person is in the bakery area, but in the food area there are always several people serving. The service is excellent. They are the best in the area and I defend them tooth and nail. They have always treated me with great respect and affection. I love you all.

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Why are they so slow

Zynera Moore | Nov 3, 2017
Arelis Figueroa | Nov 3, 2017

That is our way of doing things you are on line you talk to the one behind you,front of you ,the cashiers..... This is not a fast food venue,still have that warm and family type service. That is why is super busy all the time!

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You have sancocho,today???

Carmelo Gonzalez | Nov 3, 2017
Deborah E. Figueroa | Nov 3, 2017

No .....i only eat the seafood enpanani

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