Apple Lehigh Valley

Category: Electronics store in Fullerton, Pennsylvania

Address: 250 Lehigh Valley Mall, Whitehall, PA 18052, USA

Phone: +16102664860

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

QuickDailyAffirmations

Oct 28, 2022

Nice helpful staff. Replaced old battery but it was still bad. Now got me an Iphone 14 pro max. So no more battery issues. The people here are nice and welcoming. So thats what the 5 stars are for.

Aditya Malik

Oct 26, 2022

It's an Apple store so you get what you expect. The stores are clean with tons of tech to try.

Randall Cooper

Oct 19, 2022

I made the mistake, years ago, of buying an Apple laptop for my son. It would be impossible for any computer to be so good as to make it worth joining the Apple cult. If you do (or have), then you'll have to expect enormous crowds and wait times for service of any kind. Once you wait for the hours, days, or weeks, then the service person is likely to be very knowledgeable. Of course, if you've already paid for an Apple product, then you know you will have substantial costs doing anything to that product, once it's out of warranty. Is this Apple store good? As good as any and all of them.

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Questions & Answers

Want to make anappont today?

Locà Lydà | Nov 3, 2017
Viki Hersch | Nov 3, 2018

Anything available now

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Why dont you answer your phone to make an appointment?

Jeanette Homnick | Nov 3, 2019
Robin Heller | Nov 2, 2020

How to back up files on an iMac?

How much is to repair a phone with apple care ?

Vianka Rios | Nov 3, 2018
Mark David | Nov 3, 2018

Go to Apples website for details

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How can I remove an activation lock

Brooke Clark | Nov 3, 2018
Mark David | Nov 3, 2018

You cannot

do we need to make an appointment to meet with a specialist? my sister's cell phone is locked

Patrick mcmullen | Nov 2, 2021
Yemalia Castillo | Nov 2, 2021

Call store

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Are they closed today

Soondis Abdelaziz | Nov 3, 2019
Minerva Santiago | Nov 3, 2019

they are open today in Whitehall. Lehigh ValleyMall

Is it possible that you guys could unlock my "disabled iPhone with itunes" without connecting it ?

Shy Realist | Nov 3, 2019
Adam Ruderman | Nov 3, 2019

Go to support.apple.com to schedule a store visit or a phone call

How do I make an appointment if I can’t call from phone?

Katie Adam | Nov 3, 2019
Bigeasy Johnson | Nov 3, 2019

Umm....1) borrow your friends phone; 2) call store; 3) when an Apple associate answers - make an appointment!

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Is there a fee to return an unopened phone??

Celia Lanzotti | Nov 3, 2018
Mark David | Nov 3, 2018

No. Standard Return Policy There are a few important things to keep in mind when returning a product you purchased online from Apple: You have 14 calendar days to return an item from the date you received it. Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple. Apple products purchased through other retailers must be returned in accordance with their respective returns and refunds policy. Please ensure that the item you're returning is repackaged with all the cords, adapters and documentation that were included when you received it.

Unlock iPhone x

Jay Singh | Nov 3, 2018
Mark David | Nov 3, 2018

Your phone is not locked by Apple. It is done by carrier. Contact the Carrier to unlock it. If your AppleID is the problem go to Apple website to recover.

Unlock iphone x?

Amit Patel | Nov 3, 2018
Mark David | Nov 3, 2018

See your carrier

How do I make appointment for my MAC computer to repair at lehigh vally servicing.?

Johny Tom | Oct 26, 2022
MICHAEL A SANCHEZ FELICIANO | Oct 26, 2022

You can down load the app and schedule de repair. It’s a lot easier!

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I have Care protection for my iPhone and it felt our and broke the back glass, what should I proceed? thank you

Luis Delgado | Oct 5, 2022
Gr8 Drayton | Oct 5, 2022

Take it to the Apple store they are very nice and helpful

Do you have the new IPAD 12.5 inches that just came out

Rich Kiernan | Oct 3, 2022
Gr8 Drayton | Oct 3, 2022

Don't know I wasn't browsing but I will next time

bought a series 7 Monday 1st of August in blue but want to exchange for black. Can i do that ?

George Kirkopoulos | Sep 3, 2022
Lourdes Lopez | Sep 3, 2022

Great 👍

Can I get my AirPods engraved in store?

SOLARA ALSO SOLARA | Jul 5, 2022
abdelali “For You” elhissen | Jul 5, 2022

Yes

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Do you buy laptops? I purchased a macbook 6 months ago and I dont really use it, what would be the value for it?

Thomas Walters Jr | Jun 5, 2022
abdelali “For You” elhissen | Jun 5, 2022

No , I bought iPhone pro max 13

Hi do you have appointments today?

Holly Bruttd | May 6, 2022
Walter Chesla | May 6, 2022

It’s best to call or use online support. It’s hit and miss walking in, and you may end up waiting a while.

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Is it possible to get an in store appointment today?

Kathy Lentz | Mar 7, 2022
Ami Lanning | Mar 7, 2022

You have to check their website. They don’t answer here. I’ve been able to get same day appts there. You could also walk in - my BIL did that the other day when his new phone was not working.

I have a reservation for a repair, how do you arrange for curbside pickup?

eve azar | Jan 6, 2022
Erik Rad | Jan 6, 2022

Just make a call to Apple.

any appointments available today?

Rocky Pagnotta | Jan 6, 2022
Erik Rad | Jan 6, 2022

Yes

When is the next Garageband tutorial? Can I make an appointment?

Ed Endrich | Nov 2, 2021
Adalberto Rodriguez | Nov 2, 2021

Yes

I WANT TO MAKE AN APPOINTMENT TO BRING MY LAPBOOK PRO IN TO APPLE STORE AT LEHIGH VALLEY VALLEY MALL.

Melanie Strub | Nov 2, 2021
Serenity Reign | Nov 2, 2021

You will have to stand in line. Make sure to take an umbrella

I bought a new I phone yesterday at your shop and asked to have my old phone recycled. One problem, my sim card is still in my old phone. Do you still have my old phone to take the card out?

Gable Young | Nov 2, 2021
Serenity Reign | Nov 2, 2021

Good luck they prolly sent it back to China to sell off already

Can I still see a receipt for a laptop purchased on march24, 2021???

STAY SAFE | Nov 2, 2021
Bernadette Pierce | Nov 2, 2021

You should call them with this question.

What are the directions to the Store?

LEGO | Nov 2, 2021
CornPlease | Nov 2, 2021

Directions from where¿

Can I make an appointment to get help on my iPad and keyboard tomorrow, Mar.29?

Stephanie Enea | Nov 2, 2021
CornPlease | Nov 2, 2021

Yes

can I make an appointment for today?

Marie F | Nov 2, 2021
Teca Easy | Nov 2, 2021

Yes

how can I set up an appointment

Joan Cottone | Nov 2, 2021
Coltyn S | Nov 2, 2021

Call the store ahead of time or you will have to wait in line at the store, they are letting in a few people at a time

Any appointments available now?

cathy abrams | Nov 2, 2021
Jess Moser | Nov 2, 2021

Make an appointment and you can go and stand in one of two lines, one for purchases, the other for tech appointments.

I want to buy a new MacBookPro but need to come into the store and work with a sales person. How can I book an appointment

Stephanie Miller-Berman | Nov 2, 2021
Carole Morris | Nov 2, 2021

Call or go to the store they will set up an appointment for you there.

Can I make an appointment for Friday my phone is stuck on the Apple logo.

Tiffany Pollack | Nov 2, 2021
Tracey Leidy | Nov 2, 2021

You have to call apple and make the appointment. I could never get through to the store to make an appointment. They are really busy!

Iphone 12 pro max is available on.Sunday Nov 15 I want Togo buy

Kritsada Sreesontu | Nov 2, 2021
Shawn Khellawan | Nov 2, 2021

You can schedule an appointment online, or buy it on the website and go pick it up. If you go to the store and buy it you'll be waiting over an hour.

can I make an appointment for monday Oct 26th.

A Google User | Nov 2, 2020
Amelia Mansell | Nov 2, 2020

You'll have to contact the store.

Can I make an appointment today to bring in my computer?

Roseria Frey | Nov 2, 2020
Jason Milburn | Nov 2, 2020

I need to see someone in the genius bar and my application was a week later. So i would call and see.

When can I bring an Apple X in for repair?

william berger | Nov 2, 2020
Al Saunders | Nov 2, 2020

You need to make an appointment.

I set an appointment for Wednesday although I work all week besides Monday. I have an issue with my phone that needs to be fixed immediately. Can I please come in Monday morning even though there are no spots open?

Vivian Amato | Nov 2, 2020
Raquel Ricardo | Nov 2, 2020

You could, i recommend you go first thing in the morning when they open so they can take you as a walk-in if possible. You might have to wait to be seen.

Are appointments recommended?

Gail Delany | Nov 2, 2020
William Richiez | Nov 2, 2020

Absolutely. If you happen not to have an appointment, you'd face long waiting hours ahead of you. Also, time frame varies depending on the kind of service you need.

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Can I pay in cash ?

Jenny Ramirez | Nov 2, 2020
Ron “Venomiz” Schmick | Nov 2, 2020

Yes

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My phone won’t back up since October 29, 2019 . I downloaded the ITunes app to my laptop, & backed up my phone on my computer, but it still shows me that my IPhone 8 isn’t backed up since October 29,2012!!

Karen Carter | Nov 2, 2020
Jameel Durrani | Nov 2, 2020

Best bet is to SWAP ur phone to a new phone at the apple shop .... Worth it .... BTW I have defected to Android.... Google assistant is AMAZING ..... leaves Siri in the dust !!!

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What would the cost be to fix an iphone that says " phone is disabled, connect to iphones "

Melanie Hoderewski | Nov 3, 2019
Richard Borden | Nov 3, 2019

If you call service they can tell you the steps to get the device working, if that fails they will have you bring it in from there depending on what is needed is how you will get your price

what is the cost of a battery replacement for iphone 6s

W. Allen Bostdorff | Nov 3, 2019
Strappy Greenback | Nov 3, 2019

If you go to the Apple website under Apple Care, they have a chart for with Apple Care and without.

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I have an iPhone 5s. I was wondering if I brought it in would you buy it?

Ivy Luv | Nov 3, 2019
Ivy Luv | Nov 3, 2019

Oh ic...well ty very much for ur help😊

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iphone 11 available to see yet?

Josevidal Jimenez | Nov 3, 2019
Alex Leon | Nov 3, 2019

Not yet you can only put your order

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are there any openings for a genius session later today?

Gary Adlestein | Nov 3, 2019
Sandy Toes | Nov 3, 2019

Be prepared to wait a long time

Do u have unlocked phones

A Google User | Nov 3, 2019
Alex Leon | Nov 3, 2019

I don't work for the company but yes they do have it

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How much would it cost to fix a shattered screen?

Ash _B | Nov 3, 2019
Strappy Greenback | Nov 3, 2019

If it's an iPad, they don't repair screens

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New IPhone 8 Plus available?

Ajoy Sensarma | Nov 3, 2019
muhammad riaz | Nov 3, 2019

Yes

My Apple account/some ID is snarled up beyond hope (I think). Can I come in to have restored so I can update it again?

john bayer | Nov 3, 2019
Keith O'Brien | Nov 3, 2019

They usually take appointments and if you go in I think you'll be put in a waiting "Q" and wait your turn. They tend to be pretty busy

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Can I have my screen replaced tonight?

Valerie Hopkins | Nov 3, 2019
Eric Ressler Jr. | Nov 3, 2019

I'm not sure. When my fiance and I went to get her screen fixed, it had either warranty or insurance available on it. Had the phone replaced.

Is it possible to purchase a Iphone 8 256BG today in the store?

Barb Fogal | Nov 3, 2019
muhammad riaz | Nov 3, 2019

I think so

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Can i sell my broken ipad there??

Daphne Darpoh | Nov 3, 2019
Eric Ressler Jr. | Nov 3, 2019

That I'm not sure of. I would call before making the trip.

My IPhone keeps shutting off with a full charge I went to AT&T where I bought it they said it’s a glitch I only have it 6 months. What do I do?

Cheryl Winch | Nov 3, 2019
Joanne Perez | Nov 3, 2019

Try taking it to apple

Do they have snow leopard cds in stock?

Pete Scarfaro Jr. | Nov 3, 2019
Christopher Templeton | Nov 3, 2019

No

Do you have an appointment for today

Donna Merring | Nov 3, 2019
T L | Nov 3, 2019

You don't need an appointment.

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how do I schedule an appoinmtment?

Jennifer Kukowski | Nov 3, 2019
Eric Ressler Jr. | Nov 3, 2019

It's as easy as making a phone call. Google the location, call the corresponding phone number and they will help you out.

What does it mean when your iPhone keeps turning off and on it won’t go pass the apple screen

Savagekid Ray | Nov 3, 2019
T L | Nov 3, 2019

It would be booting problems. Or updates. Anyway You would have 1 year factory warranty from Apple if you purchased new iPhone products from them. They will fix it for free if the purchasing has been since less than 1 year.

Do we need an appointment to buy new iPads and have content transferred to a new one?

Pat Schoenen | Nov 3, 2019
Bigeasy Johnson | Nov 3, 2019

Hi Pat, Please either call the store or drop in....it does no good to ask questions of the public.

How you make appointment with apple

Angel Elizabeth | Nov 3, 2019
Calderón | Nov 3, 2019

Go to the website and make an appointment

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Can you replace battery on iPhone 6 Plus??

Bobbie Perfetti | Nov 3, 2019
Adam Ruderman | Nov 3, 2019

Yes but you must schedule an appointment in advance, go to www.support.apple.com

I would like to stop at noon today to look at purchasing two i-phones for business. Is that time okay.

Lynn Heiney | Nov 3, 2019
T L | Nov 3, 2019

Yes, of course. Or you can call them to make an appointment for it which is really not necessary but there is another option I let you know.

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Do I need an appointment for support at store

George Hall | Nov 3, 2019
Bigeasy Johnson | Nov 3, 2019

Like Adam said.. make an appt. at support.apple.con.

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Do I need an appointment to get a new battery for my iPhone?

bones0313sr | Nov 3, 2019
Adam Ruderman | Nov 3, 2019

Yes you do. Go to support.apple.com to schedule

Can I get a appointment with technical Suport this morning?

Betty Opallo | Nov 3, 2019
Adam Ruderman | Nov 3, 2019

Go to the website to schedule support.apple.com

Do I get a special rate on the cost of a new battery for my 6s iPhone?

Patti Hoyt | Nov 3, 2018
Bigeasy Johnson | Nov 3, 2018

Don't be so cheap....spring for a new phone! Seriously Patti you should go talk to the sales reps. They're all very knowledgeable and helpful.

Can I get a replacement batter for a iPhone 5

Dori Danner | Nov 3, 2018
Mark Rapson | Nov 3, 2018

Yes

If my apple headphones don’t work on on side can I come in and get new ones free of charge ?

Joaquin Lopez | Nov 3, 2018
Bigeasy Johnson | Nov 3, 2018

Joaquin, First, remember they are in this to make money for Apple - not Joaquin! They're first going to ask you how old the headphones are, and how and when you first noticed one side not working. Be nice and look heartbroken. "Play" to their benevolence... maybe it will work. Good luck!

Have 2 iPhones; would like to stop in to see if problem is me or phone

charles Herrmann | Nov 3, 2018
Marc Backus | Nov 3, 2018

You have to make a appointment. They do take walk in.

can i make an appt this morning

David Leach | Nov 3, 2018
Adam Ruderman | Nov 3, 2018

Go to support.apple.com to schedule an appointment

Is this a Free Tax Store?

Henrique Pereira | Nov 3, 2018
Bigeasy Johnson | Nov 3, 2018

No... This is not a "duty free country!" Apple and Pennsylvania don't do anything tax free!

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Can you walk in to the Lehigh Valley location and have a shattered screen replaced?

Michele Langley | Nov 3, 2018
Kirk Hittinger | Nov 3, 2018

You need to make an appointment first, but they could probably do it. Just call first.

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I have an I-phone 6S that needs a battery replacement. It is not eligible for a free replacement. Serial # FK1VJ4CUHFLT Model MN1Q2LL/A. I will be in your area this Saturday. Do you have the batteries in stock ? Do I need an appoinment ?

A Google User | Nov 3, 2018
Elia Wahib | Nov 3, 2018

Need an appointment, and better to call and check the availability of the battery.

I would like to make an appointment to bring my MacBook Pro in. I have flickering thin white lines on th screen. I've spoken with tech support about it and after checking possible causes, they suggest I bring it in for service.

Sandra Ferris | Nov 3, 2018
Bigeasy Johnson | Nov 3, 2018

Sandra, This is a public forum fir people to leave reviews of their visits to the store. I'd suggest you follow Apple Tech. Supports instructions and bring the device in for service. My experience with staff at that store has always been wonderful. They are very helpful. Ken Johnson

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Is it true if you have a warrant you can get a pair of headphones for free?

Maury Leeé | Nov 3, 2018
Elia Wahib | Nov 3, 2018

Not sure, better if you call

How long would it take for you guys to fix the screen on my iPhone X ?

Tiffany Baird | Nov 3, 2018
jose cabrera | Nov 3, 2018

IF YOU MAKE AN APPOINTMENT THEY USUALLY TAKE 1 HOUR OR 2.

i mistakenly do the restriction on in my iPhone 6s and i don't remember my password now. so can you guys repair my phone?

patel snehal | Nov 3, 2018
ERIC S SPRINGS Jr | Nov 3, 2018

They should be able to help you. Call Apple and make a appointment.

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Can I make an appt.?

Jodi Trexler | Nov 3, 2018
Adam Ruderman | Nov 3, 2018

Go online to support.apple.com to schedule

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What is your schedule

DAMELIA BARRETO | Nov 3, 2018
Gary Romero | Nov 3, 2018

10 in the morning to 9 at night

I'd like to setup a new iPad and transfer the info from my older iPad. I there a chance I could do that today? 8/9/2018

George Raymond | Nov 3, 2018
David Bader | Nov 3, 2018

Contact the Apple store

I have a phone iPhone 8s that is not working right and will not acknowledge my serial number? I am in the system and trying to figure out if I have Apple Care which I believe I do. Please advise...

Mary Erdman | Nov 3, 2018
Richie Koehler | Nov 3, 2018

Where did you purchase the iPhone? Are you referring to an iPhone 8 Plus?

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I disabled my iPhone can an apple store fix it and is there a fee?

Lori Williams | Nov 3, 2018
Rafael Ivan Carrasco | Nov 3, 2018

May they charge you a fee, if the equipment don't ha ve a warranty.

if you have an MacBook book with trade in value and take it their will they issue you store credit for a new one?

Robert Grenus | Nov 3, 2018
Richie Koehler | Nov 3, 2018

Yes! They will issue store credit if you trade in a MacBook.

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if you bring down a MacBook that has trade in value, will they give you store credit their for a new mac? or would you have to mail it out and wait for a gift card?

Robert Grenus | Nov 3, 2018
Elia Wahib | Nov 3, 2018

Not sure, better if you call

Do u guys unlock disable iPhones

It’sBrand0nwave Tv | Nov 3, 2018
Elia Wahib | Nov 3, 2018

Not sure, better if you call

My iPhone 6 is disabled. After i tried to remember my password. How do i get it enabled. Thanks

Dave Crouthamel | Nov 3, 2018
David Bader | Nov 3, 2018

Contact Apple or an Apple store

I mistakely setup a itunes password for the backup that i do not remember and i am trying to recover the phone since it was being serviced. How do i obtain a reset ?

Mantequilla Pan | Nov 3, 2018
David Bader | Nov 3, 2018

I recommend you contact Apple support

Do you sell an Apple Wired Keyboard with Numeric Keypad, that is compatible with 10.12.6? I bought one online. . it does not work! My computer is iMac (Retina 5K, 27-inch, 2017) Help!

Tom Baddick | Nov 3, 2018
David Bader | Nov 3, 2018

Contact Apple or the Apple store

My iPhone 6 is not holding a charge and is very hot to the touch when charging. Do I need to come in to the store to have it examined?

Clare Benz | Nov 3, 2018
Richie Koehler | Nov 3, 2018

You may need a new battery.

what is the maximum download rate for an older ipad 2?

Tom Parkinson | Nov 3, 2018
David Bader | Nov 3, 2018

I would recommend contacting Apple or an Apple store.

Sorry, question again: My son's I-Phone (he's at Lehigh Univ.) "began acting funky" started playing alarm repeatedly when not even set, deleted all his msgs and pics, then turned off, he tried to hard start - it w/n turnon. What can he do?

Sandra Jannie | Nov 3, 2018
David Bader | Nov 3, 2018

Call the Apple store

will apple replacemy old battery

Kathi Darling | Nov 3, 2018
Alonzo Brown | Nov 3, 2018

You have to call in

How much woukd it be to fix iphone6+ screen ?

eddy vicento | Nov 3, 2018
Ray Franks | Nov 3, 2018

You'd have to call and ask.

Do I need appointment

Michelle Woolley | Nov 3, 2018
Matthew Moors | Nov 3, 2018

I would make one. It can be very crowded.

I would like to make an appointment for instructions on the use of my iPad and the cellular link to the internet. I would prefer a morning appointment, approximately 1 hour, on 2/18/18. I paid the $100 for a year of support services from Apple.

Thomas Wallitsch | Nov 3, 2018
Mark David | Nov 3, 2018

This is a Google question site not Apple. You do need some help. Try calling the local store to set that appointment.

how do i make an appointment to upgrade my ram on my imac?

Josephine Plonski | Nov 3, 2018
Mark David | Nov 3, 2018

Or Go online. That is how I've made mine. Calling can suck. You spend long time on hold.

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HOW DO I CHANGE MY ICLOUD PASSWORD

TERRY HALPIN | Nov 3, 2018
Mark David | Nov 3, 2018

Apple has instructions on it's website. You can Google it.

Can the Apple store unlock phones from carrier

judy walck | Nov 3, 2018
Alonzo Brown | Nov 3, 2018

No

Will this store sell me the necessary items to replace a broken screen for my 7plus?

William Markle | Nov 3, 2018
Margarita Reyes | Nov 3, 2018

My children lock my Apple table I can't enter my pass word l don't see the word enter in my l pad.can you help me pls.

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Does this apple store do screen replacements

Thomas Shupp | Nov 3, 2018
Tammi Wilson | Nov 3, 2018

Call them

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How much does it cost to get my bent iPhone unbent?

Samantha Church | Nov 3, 2018
Ray Franks | Nov 3, 2018

Probably have to call and ask.

Any sales on laptops?

Ruth Bishop-Vargo | Nov 3, 2017
Mark David | Nov 3, 2017

Always check Apple's website

My iMac has a "motorboating" sound after about 10 minutes. Removed history and I still have it. Any suggestions?

Paul Cmil | Nov 3, 2017
CathyLee Bormann-Fitzpatrick | Nov 3, 2017

Ther are very expierenced there. If they can't fix they will replace the defective item & upgrade you. GL

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