Nice helpful staff. Replaced old battery but it was still bad. Now got me an Iphone 14 pro max. So no more battery issues. The people here are nice and welcoming. So thats what the 5 stars are for.
Aditya Malik
Oct 26, 2022
It's an Apple store so you get what you expect. The stores are clean with tons of tech to try.
Randall Cooper
Oct 19, 2022
I made the mistake, years ago, of buying an Apple laptop for my son. It would be impossible for any computer to be so good as to make it worth joining the Apple cult. If you do (or have), then you'll have to expect enormous crowds and wait times for service of any kind. Once you wait for the hours, days, or weeks, then the service person is likely to be very knowledgeable. Of course, if you've already paid for an Apple product, then you know you will have substantial costs doing anything to that product, once it's out of warranty.
Is this Apple store good? As good as any and all of them.
No.
Standard Return Policy
There are a few important things to keep in mind when returning a product you purchased online from Apple:
You have 14 calendar days to return an item from the date you received it.
Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple. Apple products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.
Please ensure that the item you're returning is repackaged with all the cords, adapters and documentation that were included when you received it.
Unlock iPhone x
Jay Singh | Nov 3, 2018
Mark David | Nov 3, 2018
Your phone is not locked by Apple. It is done by carrier. Contact the Carrier to unlock it.
If your AppleID is the problem go to Apple website to recover.
Is it possible to get an in store appointment today?
Kathy Lentz | Mar 7, 2022
Ami Lanning | Mar 7, 2022
You have to check their website. They don’t answer here. I’ve been able to get same day appts there. You could also walk in - my BIL did that the other day when his new phone was not working.
I have a reservation for a repair, how do you arrange for curbside pickup?
eve azar | Jan 6, 2022
Erik Rad | Jan 6, 2022
Just make a call to Apple.
any appointments available today?
Rocky Pagnotta | Jan 6, 2022
Erik Rad | Jan 6, 2022
Yes
When is the next Garageband tutorial? Can I make an appointment?
Ed Endrich | Nov 2, 2021
Adalberto Rodriguez | Nov 2, 2021
Yes
I WANT TO MAKE AN APPOINTMENT TO BRING MY LAPBOOK PRO IN TO APPLE STORE AT LEHIGH VALLEY VALLEY MALL.
Melanie Strub | Nov 2, 2021
Serenity Reign | Nov 2, 2021
You will have to stand in line. Make sure to take an umbrella
I bought a new I phone yesterday at your shop and asked to have my old phone recycled. One problem, my sim card is still in my old phone. Do you still have my old phone to take the card out?
Gable Young | Nov 2, 2021
Serenity Reign | Nov 2, 2021
Good luck they prolly sent it back to China to sell off already
Can I still see a receipt for a laptop purchased on march24, 2021???
STAY SAFE | Nov 2, 2021
Bernadette Pierce | Nov 2, 2021
You should call them with this question.
What are the directions to the Store?
LEGO | Nov 2, 2021
CornPlease | Nov 2, 2021
Directions from where¿
Can I make an appointment to get help on my iPad and keyboard tomorrow, Mar.29?
Stephanie Enea | Nov 2, 2021
CornPlease | Nov 2, 2021
Yes
can I make an appointment for today?
Marie F | Nov 2, 2021
Teca Easy | Nov 2, 2021
Yes
how can I set up an appointment
Joan Cottone | Nov 2, 2021
Coltyn S | Nov 2, 2021
Call the store ahead of time or you will have to wait in line at the store, they are letting in a few people at a time
Any appointments available now?
cathy abrams | Nov 2, 2021
Jess Moser | Nov 2, 2021
Make an appointment and you can go and stand in one of two lines, one for purchases, the other for tech appointments.
I want to buy a new MacBookPro but need to come into the store and work with a sales person. How can I book an appointment
Stephanie Miller-Berman | Nov 2, 2021
Carole Morris | Nov 2, 2021
Call or go to the store they will set up an appointment for you there.
Can I make an appointment for Friday my phone is stuck on the Apple logo.
Tiffany Pollack | Nov 2, 2021
Tracey Leidy | Nov 2, 2021
You have to call apple and make the appointment. I could never get through to the store to make an appointment. They are really busy!
Iphone 12 pro max is available on.Sunday Nov 15 I want Togo buy
Kritsada Sreesontu | Nov 2, 2021
Shawn Khellawan | Nov 2, 2021
You can schedule an appointment online, or buy it on the website and go pick it up. If you go to the store and buy it you'll be waiting over an hour.
can I make an appointment for monday Oct 26th.
A Google User | Nov 2, 2020
Amelia Mansell | Nov 2, 2020
You'll have to contact the store.
Can I make an appointment today to bring in my computer?
Roseria Frey | Nov 2, 2020
Jason Milburn | Nov 2, 2020
I need to see someone in the genius bar and my application was a week later. So i would call and see.
When can I bring an Apple X in for repair?
william berger | Nov 2, 2020
Al Saunders | Nov 2, 2020
You need to make an appointment.
I set an appointment for Wednesday although I work all week besides Monday. I have an issue with my phone that needs to be fixed immediately. Can I please come in Monday morning even though there are no spots open?
Vivian Amato | Nov 2, 2020
Raquel Ricardo | Nov 2, 2020
You could, i recommend you go first thing in the morning when they open so they can take you as a walk-in if possible. You might have to wait to be seen.
Absolutely. If you happen not to have an appointment, you'd face long waiting hours ahead of you. Also, time frame varies depending on the kind of service you need.
Best bet is to SWAP ur phone to a new phone at the apple shop .... Worth it ....
BTW I have defected to Android.... Google assistant is AMAZING ..... leaves Siri in the dust !!!
What would the cost be to fix an iphone that says " phone is disabled, connect to iphones "
Melanie Hoderewski | Nov 3, 2019
Richard Borden | Nov 3, 2019
If you call service they can tell you the steps to get the device working, if that fails they will have you bring it in from there depending on what is needed is how you will get your price
It's as easy as making a phone call. Google the location, call the corresponding phone number and they will help you out.
What does it mean when your iPhone keeps turning off and on it won’t go pass the apple screen
Savagekid Ray | Nov 3, 2019
T L | Nov 3, 2019
It would be booting problems. Or updates. Anyway You would have 1 year factory warranty from Apple if you purchased new iPhone products from them. They will fix it for free if the purchasing has been since less than 1 year.
Do we need an appointment to buy new iPads and have content transferred to a new one?
Pat Schoenen | Nov 3, 2019
Bigeasy Johnson | Nov 3, 2019
Hi Pat,
Please either call the store or drop in....it does no good to ask questions of the public.
Do I need an appointment to get a new battery for my iPhone?
bones0313sr | Nov 3, 2019
Adam Ruderman | Nov 3, 2019
Yes you do. Go to support.apple.com to schedule
Can I get a appointment with technical Suport this morning?
Betty Opallo | Nov 3, 2019
Adam Ruderman | Nov 3, 2019
Go to the website to schedule support.apple.com
Do I get a special rate on the cost of a new battery for my 6s iPhone?
Patti Hoyt | Nov 3, 2018
Bigeasy Johnson | Nov 3, 2018
Don't be so cheap....spring for a new phone!
Seriously Patti you should go talk to the sales reps. They're all very knowledgeable and helpful.
Can I get a replacement batter for a iPhone 5
Dori Danner | Nov 3, 2018
Mark Rapson | Nov 3, 2018
Yes
If my apple headphones don’t work on on side can I come in and get new ones free of charge ?
Joaquin Lopez | Nov 3, 2018
Bigeasy Johnson | Nov 3, 2018
Joaquin,
First, remember they are in this to make money for Apple - not Joaquin! They're first going to ask you how old the headphones are, and how and when you first noticed one side not working. Be nice and look heartbroken. "Play" to their benevolence... maybe it will work. Good luck!
Have 2 iPhones; would like to stop in to see if problem is me or phone
charles Herrmann | Nov 3, 2018
Marc Backus | Nov 3, 2018
You have to make a appointment. They do take walk in.
can i make an appt this morning
David Leach | Nov 3, 2018
Adam Ruderman | Nov 3, 2018
Go to support.apple.com to schedule an appointment
I have an I-phone 6S that needs a battery replacement. It is not eligible for a free replacement. Serial # FK1VJ4CUHFLT Model MN1Q2LL/A. I will be in your area this Saturday. Do you have the batteries in stock ? Do I need an appoinment ?
A Google User | Nov 3, 2018
Elia Wahib | Nov 3, 2018
Need an appointment, and better to call and check the availability of the battery.
Sandra,
This is a public forum fir people to leave reviews of their visits to the store. I'd suggest you follow Apple Tech. Supports instructions and bring the device in for service.
My experience with staff at that store has always been wonderful. They are very helpful.
Ken Johnson
if you bring down a MacBook that has trade in value, will they give you store credit their for a new mac? or would you have to mail it out and wait for a gift card?
Robert Grenus | Nov 3, 2018
Elia Wahib | Nov 3, 2018
Not sure, better if you call
Do u guys unlock disable iPhones
It’sBrand0nwave Tv | Nov 3, 2018
Elia Wahib | Nov 3, 2018
Not sure, better if you call
My iPhone 6 is disabled. After i tried to remember my password. How do i get it enabled. Thanks
Dave Crouthamel | Nov 3, 2018
David Bader | Nov 3, 2018
Contact Apple or an Apple store
I mistakely setup a itunes password for the backup that i do not remember and i am trying to recover the phone since it was being serviced. How do i obtain a reset ?
Mantequilla Pan | Nov 3, 2018
David Bader | Nov 3, 2018
I recommend you contact Apple support
Do you sell an Apple Wired Keyboard with Numeric Keypad, that is compatible with 10.12.6?
I bought one online. . it does not work! My computer is iMac (Retina 5K, 27-inch, 2017)
Help!
Tom Baddick | Nov 3, 2018
David Bader | Nov 3, 2018
Contact Apple or the Apple store
My iPhone 6 is not holding a charge and is very hot to the touch when charging. Do I need to come in to the store to have it examined?
Clare Benz | Nov 3, 2018
Richie Koehler | Nov 3, 2018
You may need a new battery.
what is the maximum download rate for an older ipad 2?
Tom Parkinson | Nov 3, 2018
David Bader | Nov 3, 2018
I would recommend contacting Apple or an Apple store.
Sorry, question again: My son's I-Phone (he's at Lehigh Univ.) "began acting funky" started playing alarm repeatedly when not even set, deleted all his msgs and pics, then turned off, he tried to hard start - it w/n turnon. What can he do?
Sandra Jannie | Nov 3, 2018
David Bader | Nov 3, 2018
Call the Apple store
will apple replacemy old battery
Kathi Darling | Nov 3, 2018
Alonzo Brown | Nov 3, 2018
You have to call in
How much woukd it be to fix iphone6+ screen ?
eddy vicento | Nov 3, 2018
Ray Franks | Nov 3, 2018
You'd have to call and ask.
Do I need appointment
Michelle Woolley | Nov 3, 2018
Matthew Moors | Nov 3, 2018
I would make one. It can be very crowded.
I would like to make an appointment for instructions on the use of my iPad and the cellular link to the internet. I would prefer a morning appointment, approximately 1 hour, on 2/18/18. I paid the $100 for a year of support services from Apple.
Thomas Wallitsch | Nov 3, 2018
Mark David | Nov 3, 2018
This is a Google question site not Apple. You do need some help. Try calling the local store to set that appointment.