Dental Solutions Market Street

Judy Wiley

The staff is very friendly and very well informed. They seemed genuinely interested in the customers! And they are knowledgeable!

Benjamin Moore

They do great dental work! All of my visits have been wonderful. Very courteous staff. Easy payment plans. Very helpful. Very pleasant experiences. No complaints. God Bless! Shalom!

Rebecca Haimovitz

Went in for a filling that I had no issues with and left with sensitive tooth and pain. Flossing between my tooth even hurt so I knew they didn't fill it correctly. I went back in and the dentist "mansplained" to me how to floss until the assistant corrected him saying it wasn't my gums that hurt, it was the tooth. He didn't wear a hair net and his hair almost got into my mouth - it was disgusting. He drilled my tooth while it hurt and I had to stop. They refused to numb or do anything to alleviate the pain they caused. He told me they would give me mouthwash for it. They never gave me anything. I walked out and I will never go back. Two months later I still have tooth pain and I haven't been able to eat using the left side of my mouth. I went for a second opinion and they state they didn't complete the filling and left it exposed. Horrible practice and I'll be reporting those involved to the American Dental Association. -- 10/24/22 Update: I've been in pain for over four months. The second opinion dentist told me the fillings had to be redone because Dental Solutions left a gap. No wonder eating or even flossing hurt. Over 4 months later I am finally free of pain thanks to someone else who cared after finally securing an appointment last week. Dental Solutions never fixed the problem, denied the problem and told me "flossing" and "sensitive mouthwash" or a root canal were my options. They weren't. They never offered to redo the incorrect fillings - in fact they told me they were correctly done. Not that I would trust them to redo the fillings anyway. My teeth are in good shape, there was never a need for a root canal at all. I had the second dentist send Dental Solutions the x-rays and speak to the dentist as proof of the incorrect fillings with the hope I can get a refund from Dental Solutions since I had to pay double for the same thing, then Dental Solutions proceeded to lie to me about speaking with them - they would twist the second dentist's words when I know that's now what he said - I even called to speak with him myself to confirm it. Over and over and over again. Neither the office manager (Tim) or regional manager (Dan) ever called me back even after I had been calling almost every day for an answer. In fact, they must have noted or blocked my number down in this office because they only pick up the phone when I call with a hidden number. That's very suspicious and not okay. I've been nothing but respectful and kind over the phone in light of the pain I've been in and the runaround they are putting me through. Not only have I reported and opened a grievance with my insurance, I left them a poor review on Google (here) and with the BBB. I'll also be submitting a complaint via the state and the American Dental Association. I have a lawyer on retainer and I will happily add in 4 months of pain and suffering on top of the expense of fillings. I just want a refund for the incorrect work done. I am not asking for much. This isn't appropriate or professional in the slightest. Do not go here. Do not put yourself in the same situation I found myself in. Don't accept this sort of treatment from "medical" professionals. AVOID AT ALL COSTS.

Becca Navarro

Great office. Short wait times. Great, thorough attention. Always a pleasant experience. My dental hygienist for my cleaning was Kate and she was really good! I have braces and she helped me with spots I had trouble getting into, showed me herself and then let me try myself. It’s one thing for someone to show you something, but another to let you try yourself and guide you. I’ve been going for a few years, my job changed our dental plan and I opted for the more expensive plan so I could continue coming to this office and it’s well worth it. *update About a year or so later, still a great dentist office. My retainers chipped a tooth and they were able to correct it. Great staff.