Prime Restoration - Fire & Water Damage Restoration

Category: Water damage restoration service

Address: 2395 N 200 E, Spanish Fork, UT 84660, USA

Phone: +18015096899

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Amy Burhoe

Oct 29, 2022

I talked with Alex at Prime Restoration multiple times over the phone and text after a flooded bathroom from our upstairs neighbors caused water damage and major leaks in our bathroom underneath. Alex was so helpful and provided so much useful information. I texted him pictures of our bathroom ceiling and he was able to provide me with helpful insights on what steps to take and how to work with my property management/landlord when I felt dissatisfied with their plan of action. Alex went above and beyond through several conversations when he listened and responded to my concerns about the suspected mold/water damage being remediated properly, and helped give me the peace of mind that I needed moving forward.

Hannah Daley

Sep 21, 2022

We had the best experience with PRIME Restoration! Alex answered our call at 8:30pm and was extremely helpful in scheduling an emergency visit to our home. Mark and Benjamin arrived on time, they were super helpful and were thoughtful in explaining their process. They were thorough, professional, and personable as well! Would definitely recommend this business to everyone in need of restoration help!!

Mariama Massaly

Sep 10, 2022

Not pleased

Madi E

Jul 14, 2022

If I could rate them 10 stars I would! Prime restoration was amazing! When I had a sewer backup in my house they were there same day and didn't leave until it was cleaned up! They kept me in the loop the whole time and always made sure I wasn't having any problems. They were willing to answer any questions my husband or I had, and we're always quick to respond.

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Questions & Answers

What is the water damage remediation process?

Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022
Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022

Our team at Prime Restoration has the knowledge and equipment to quickly restore your home or business back to pre-water damage condition. We use a scientific approach to water removal and water cleanup that emphasizes monitoring and documenting the drying process from beginning to end. Every water damage case is different, and requires a unique solution, but the general process stays the same with inspection, water removal/extraction, drying and sanitization.

What are the most common signs of water damage?

Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022
Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022

The most common signs of water damage include wet spots or drips around pipes, a damp or musty smell, or hearing water running when all fixtures are off. If you see any of these signs it’s important to call Prime Restoration at (801) 509-6899 and get help.

How long will this water restoration process take?

Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022
Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022

Water damage restoration can vary depending on the case and amount of damage done. Some cases can take 12 hours to dry and begin the repair process while other cases may take a week to dry out and start repairs.

What does a water restoration company do?

Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022
Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022

At Prime Restoration we respond anytime you have significant water damage you your home or business. This could be damage from a sewage backup, natural disaster, flood, etc. Our job is to clean up the mess, preserve your items and restore everything back to normal.

Does homeowners cover water damage?

Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022
Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022

Water damage is normally covered by a standard homeowner’s insurance policy, but not all the time. It can depend on what the cause of damage is. Things like water damage from lack of maintenance are not normally covered while sudden internal water damage is covered. It’s always important to contact your insurance company and understand what your policy covers.

How much does it cost to dry out water damage?

Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022
Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022

Drying out cost can range from $1,000 to $3,800 and sometimes more depending on the amount of damage done. Cleaning up and drying out a home or business can also be priced by the square footage that is restored. One average drying out a 10-foot by 12-foot room can cost $200-$400.

What type of water damage is covered by homeowners insurance?

Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022
Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022

Homeowners insurance may cover damage caused by leaking like a washing machine leak or if a pipe suddenly bursts. It does not cover damage caused by poor maintenance. Most standard cases, accidental or sudden water damage is covered by homeowners insurance.

How do you restore water damage?

Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022
Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022

Prime Restoration takes water damage remediation seriously. We use a scientific approach to water removal and water cleanup that emphasizes monitoring and documenting the drying process from beginning to end. Every water damage case is different, and requires a unique solution, but the general process stays the same with inspection, water removal/extraction, drying and sanitization.

How long does it take to repair flood damage?

Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022
Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022

Flood damage repair can vary depending on the size of the building and the amount of damage. The cleaning and drying phase can be completed as quickly as possible. The repair process varies depending on the size of the job and the amount of work required. When you call Prime Restoration, we will provide a detailed estimate on the amount of time it will take to complete the job.

What is the mold damage remediation process?

Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022
Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022

Mold remediation involves the cleaning and/or potential removal of the areas of a building affected by mold growth. This can involve the deep cleaning of mold off of surfaces using disinfectants and the removal of affected materials such as carpeting or walls.

How long does it take for water damage to cause mold growth?

Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022
Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022

Water damage can turn into mold growth in as little as 24 hours. This is why we always urge clients to call Prime Restoration as soon as water damage occurs or is uncovered.

Does homeowners insurance cover mold damage?

Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022
Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022

This depends on the coverage you have. Most home insurance policies don't cover mold that resulted from a preventable leak or high humidity. However, if mold is caused by a "sudden and accidental" water incident, then you may be covered.

What can mold do to your home?

Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022
Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022

Aside from causing health and air quality issues, mold can lead to rot which can seriously damage the structure of your building. When you hire Prime Restoration, we will comb every inch of your property to identify areas that have been affected.

How is mold growth detected?

Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022
Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022

Most homeowners can notice mold growth just from looking at it, but when you hire a professional mold removal company like Prime Restoration, we use specialized moisture meters to check all areas of your home or business. Moisture meter readings above a certain level will indicate to us that there is likely mold in that area.

How long does it take for mold to affect you?

Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022
Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022

This can depend on the type of mold and how much mold is actually present, but symptoms can start to appear even 1 day after exposure. Mold exposure symptoms can include things like runny nose, congestion, sneezing, watery eyes, rash, lack of energy, and more.

Is mold from water damage harmful?

Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022
Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022

In some cases, yes. Water damage can lead to the growth of black mold, and ingesting black mold spores especially can make you sick. If you suspect mold growth in your home or business, we recommend you get it tested by a licensed mold testing company.

How long does the fire restoration process take?

Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022
Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022

The restoration and cleaning phase can be completed as quickly as possible after the fire. The repair process, however, varies depending on the size of the job and the amount of work required. At Prime Restoration, our team provides a detailed estimate on the amount of time it will take to complete the job after we assess the area.

What does the fire remediation process include?

Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022
Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022

The Prime Restoration fire remediation process includes boarding up and tarping any exposed areas or windows, removing any debris, water removal and drying, removal of soot and smoke odor, and then any repairs or reconstruction needed. Our process covers everything you need start to finish, so your home looks like new when our job is done.

How much does it cost to repair a house after a fire?

Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022
Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022

There many factors that contribute to the final cost of fire damage restoration, like how large the burnt area was, the volume of water used to extinguish the fire, the type of furniture destroyed, and the type of repairs required. The national average for a home fire damage restoration is $13,131.

What belongings can be saved after a fire?

Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022
Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022

This would always depend on the level of damage, but at Prime Restoration we are able to remove soot and smoke from things like furniture, clothing, documents, and other personal effects. If you are unsure whether or not it is salvageable, give us a call and we can evaluate it for free.

Is it safe to stay in a home with smoke damage?

Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022
Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022

This usually depends on the level and severity of smoke in your home or business. If the levels are too high and dangerous for your health, you may need to spend a few days in a hotel or close the building for a period of time. Typically, your insurance company will pay for your hotel stay.

What is the first thing to do after a fire?

Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022
Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022

The first thing you should do is call a professional restoration company like Prime Restoration at (801) 509-6899. We will gather information about the damage and inspect the area before contacting your insurance company. We can have an expert carry out a fire damage evaluation at your premises, on the same day, normally within an hour.

Can I do fire damage cleanup myself?

Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022
Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022

Even if the fire was small, it is important to have the area inspected and tested for harmful chemicals. Our state-of-the-art technology can detect and neutralize these chemicals as well as contain any hazardous materials caused by the fire.

Who cleans up after a fire?

Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022
Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022

Professional restoration companies will clean up and repair any damage that occurs from a fire. These companies provide services like roof tarping, window boarding, soot and smoke removal, water removal, and reconstruction. At Prime Restoration, it’s our job to make sure we restore your household to its previous condition.

Should I file a claim with my insurance company?

Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022
Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022

If your policy covers the damage you are experiencing, then you should absolutely file a claim with your insurance company. At Prime Restoration we work directly with your insurance company to take that responsibility off of you.

How much does commercial restoration cost in Spanish Fork, Utah?

Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022
Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022

Costs vary depending on the type of damage and how large of an area is affected. Prime Restoration works with your insurance company to determine if your policy covers the damage and makes sure you are paying a fair price.

Do I have to use the restoration company my insurance refers?

Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022
Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022

No! Even if it is implied by your adjuster, you get the final pick in which restoration company you want to work with. This is why we always encourage our clients to call us first so that we can work directly with your insurance company and take that stress off of you.

Do restoration companies bill my insurance directly?

Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022
Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022

This varies among restoration companies, but at Prime Restoration we bill your insurance company directly and work alongside them to take the hassle off of your shoulders.

How long does complete restoration take?

Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022
Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022

Depending on the type of damage and the amount of damage, repairs can take anywhere from 1-2 days up to 8 weeks. When you call Prime Restoration we will come to your property, do a full inspection, and give you a free estimate with costs and the predicted time it will take to complete the project.

When do I call a restoration company after a disaster?

Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022
Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022

In cases where you are in immediate danger (like a fire or flood) always call 9-1-1 first. Once you are out of immediate danger, call Prime Restoration as soon as possible. We will be able to prevent any further damage, and the sooner you call, the more likely we will be able to salvage things like flooring, furniture, and personal property.

How do restoration companies work with insurance?

Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022
Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022

After damage to your home or business, your insurance provider will most likely need the work to be done by a professional like Prime Restoration in order to reimburse you for the expense. At Prime Restoration we handle insurance companies, to help take the burden off of you. We also document all of the damage and repairs to send to your insurance company so that you have everything you need for your claim. Being a pre-insurance approved fire damage restoration company helps our clients speed up approvals and claims. It also acts as a seal of approval of our work quality.

What areas do you service?

Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022
Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022

Prime Restoration services the Spanish Fork, Utah area and surrounding communities. We have served our community for over 20 years and are proud to offer fast and reliable restoration services that give our customers peace of mind.

How does a restoration company work?

Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022
Prime Restoration - Fire & Water Damage Restoration | Jun 5, 2022

Restoration Companies like Prime Restoration are either the first or second responders following a disaster that has caused damage to a home. When you call Prime Restoration, we arrive at your location ASAP to clean up damage caused by floods, fires, storms, sewage backup, pipe bursts, and more. Our job is to not only clean up the mess, but also repair any major damage and protect your home from further damage.

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