Towne Storage - Vineyard

Category: Self-storage facility in Orem, Utah

Address: 1641 W 1200 N St, Orem, UT 84057, USA

Phone: +13853242804

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 8AM–5PM

Reviews

Guy VanDyke

Oct 21, 2022

This is a new facility when we moved in it was great. The pricing is good for the time the price kept going up and when I had issues people were not there to deal with, and they were actually kind of hard to deal with my pricing they didn’t notify me with a 30 days advance notice That’s why we moved out.

Charls Brick

Oct 6, 2022

Explained the forms very well, and was good to work with. It was a pleasant experience overall!

Danielle Gardner

Oct 4, 2022

Clean, best pricing and the staff is great!

barbara sosa

Sep 3, 2022

Jake has been very helpful. He let us use the flatbed cart when I moved my stuff into storage and another time when the cart wasn't available, he let us use his personal dolly. However, the A/C is supposed to kick on as soon as the temperature in the hallway gets over 80 degrees, but today it didn't turn on until it hit 86 degrees. The sensors must be off...Update>> I've been to the storage unit several times and each time, I took a photo if the thermometer when it's been over 80゚which has been everytime except this morning...Usually it's between 84 and 86. I'm attaching some pictures of the thermometer that is by my unit.

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Questions & Answers

What size unit do I need?

Brittani H | Nov 2, 2020
Towne Storage - Vineyard | Nov 2, 2020

Depending on what you are moving in will affect what size you need. Please feel free to give us a call and we will assist you in determining the best size that would serve your needs.

Do I need a climate-controlled unit?

Brittani H | Nov 2, 2020
Towne Storage - Vineyard | Nov 2, 2020

Climate controlled units are great when storing furniture, electronics, books, or other items sensitive to temperature. If you are unsure, feel free to contact us!

Do you offer discounts?

Brittani H | Nov 2, 2020
Towne Storage - Vineyard | Nov 2, 2020

We do offer discounts to military personnel. We also offer specials to new customers. Please feel free to contact us for more information.

How do you control mice/pests?

Brittani H | Nov 2, 2020
Towne Storage - Vineyard | Nov 2, 2020

We employ a pest control company that services each of our locations frequently throughout the week. We have found that this is the most successful method for controlling pests. We also do not permit the storage of food and beverage items, which also prevents attracting pests.

Do you offer moving pods?

Brittani H | Nov 2, 2020
Towne Storage - Vineyard | Nov 2, 2020

Unfortunately, we do not offer moving pods at this time. We do have a variety of storage units at our facility that are for rent. You can see our specials and availability on our website, or by calling us.

Will you move me in/out of the unit?

Brittani H | Nov 2, 2020
Towne Storage - Vineyard | Nov 2, 2020

Unfortunately, this is not a service that we provide. We do, however, rent moving trucks that your movers can use. Please call us to find out availability and pricing for the truck rentals.

Do you sell packing supplies?

Brittani H | Nov 2, 2020
Towne Storage - Vineyard | Nov 2, 2020

We do! We sell a variety of boxes, tape, protective wraps, etc.

How do I reserve a unit?

Brittani H | Nov 2, 2020
Towne Storage - Vineyard | Nov 2, 2020

You can reserve a unit by calling us or by through our website.

Do you have move-in specials?

Brittani H | Nov 2, 2020
Towne Storage - Vineyard | Nov 2, 2020

We do! Please visit our website for our most recent move-in specials.

How much does a unit cost?

Brittani H | Nov 2, 2020
Towne Storage - Vineyard | Nov 2, 2020

To see our current rent rates, please visit our website.

Can I rent a unit month by month or do I have to sign a contract for 6 months?

Brittani H | Nov 2, 2020
Towne Storage - Vineyard | Nov 2, 2020

Rental contracts are month to month.

Can I change my reservation?

Brittani H | Nov 2, 2020
Towne Storage - Vineyard | Nov 2, 2020

Yes; though you will want to contact us by phone to do so.

Can I pay my bill online?

Brittani H | Nov 2, 2020
Towne Storage - Vineyard | Nov 2, 2020

Yes; you can definitely pay your bill online. On our website, click on the "Pay Online" button in the upper right corner and you will be directed to our payment page.

What if I am locked in?

Brittani H | Nov 2, 2020
Towne Storage - Vineyard | Nov 2, 2020

Our gates and doors are open between 6A-9P. If a customer is locked in after 9PM, they will need to call 1-877-701-3388.

Are you open during holidays?

Brittani H | Nov 2, 2020
Towne Storage - Vineyard | Nov 2, 2020

Our offices are closed on the following holidays: President's Day, Memorial Day, 4th of July, 24th of July, Thanksgiving, Christmas, and New Years Day. We are open 9A-1P on the following days: Christmas Eve and New Years Eve. You can, however, access your unit 7 days a week between 6A-9P regardless of the holiday.

What is the largest RV I can rent a space for?

Brittani H | Nov 2, 2020
Towne Storage - Vineyard | Nov 2, 2020

Unfortunately, we do not offer RV space rentals at this location, but feel free to visit our website for other Towne Storage Facilities that do offer this service.

Do I have to buy insurance to rent here?

Brittani H | Nov 2, 2020
Towne Storage - Vineyard | Nov 2, 2020

Purchasing insurance is not required to rent a unit from us, however, it is strongly recommended.

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