Strawberry Nails & Spa

Dana

Rude staff. Extremely dirty and unsatinary practices. I saw the tech doing my pedicure grab the cuticle cutter from another tech (that was using it on another client), didn’t bother to clean it before she started cutting my cuticles. Will not be back. Their work is mediocre at best. Too many nail salons in this area to be going here. Look elsewhere.

Jacquelyn De Blasi

They're very clean and attentive. The do a wonderful job on nails. I had a manicure and it was done professionally and I'm pleased with my new color.

Elizabeth Valentine

I like my gel mani and express gel pedi. I like that they offer a small discount when paying with cash. Initially, I didn’t have the cash and wanted both the mani and pedi combined service. They offered for me to use their ATM to take advantage of the discount. Great! So I continued on with my requested services. At the end, I attempt to use the ATM to withdraw cash. (The price of the service and the remaining for her tip) Well, the ATM didn’t connect and I wasn’t able to withdraw money. So i explained it to her and instead of still honoring the discount (since their machine didn’t work) They charged me the full price without the discount. Great! I told her I wasn’t going to be able to tip because I wanted to do it in cash. So i paid the full price on my card, which means I wasn’t giving a tip. And because I didn’t sign and leave her a tip, she snatched the receipt from me and start speaking in her native language. LOL Man what started off as a good time, turned into bad customer service. Over a top. The service was $60 alone. Too high to start with.

Alyssa Bleakney

I’ve come to strawberry for years. Ive never had a bad experience until my last visit. I had a spa pedicure which was wonderful and the dip powder which is my usual. A week and a day later they were all lifting and coming off. I called and politely asked if there was anything they could do and was told to come in anytime and they’d fix them. I drive there and walk in and am told they will only give me a discount- it must be my nails because this has never happened to them before. Why would you tell me to drive all the way there to get them fixed, and change your mind? It’s not even that they wouldn’t fix them, but more-so that they told me to come in only to ask to see pictures, if I had my strawberry card on me (I guess they thought I was lying) and told I had to pay for them to be fixed after wasting gas money to get there and told they’d fix them. Years of supporting this business- and I won’t come back. :/