Tim Dahle Nissan MURRAY

Category: Nissan dealer

Address: 4528 S State St, Murray, UT 84107, USA

Phone: +18018538002

Opening hours

Sunday: Closed

Monday: 7AM–8PM

Tuesday: 7AM–8PM

Wednesday: 7AM–8PM

Thursday: 7AM–8PM

Friday: 7AM–8PM

Saturday: 7AM–8PM

Reviews

Shandee Petersen

Nov 2, 2022

Leslie checked me in and he really was great. However, not doing the work I asked for and having the paperwork say it was done and it wasn’t is very disappointing. I drive from Brigham to get my “free” oil changes and it’s isn’t worth it when I have to go to my original place to have them do what I want anyhow.

Riley Mciver

Nov 1, 2022

Brenan was great! Found a great car for a great price

Meralee Stallings

Oct 31, 2022

The wait time was not as long as expected. Thank.s

Adam Rubalcaba

Oct 31, 2022

This was by far the most awful customer experience I have ever had in my life (and this isn’t limited to buying a car). I would strongly urge and advise anyone looking to do business with this dealership to reconsider and not waste your time. Here is a quick summary of the two worst aspects of my involvement with this dealer: multiple promises that were revoked in the course of the deal and staff that were unfriendly, rude, and condescending (one who even said multiple personal insults to me while working with him). 1) Broken Promises: I went into the dealership with the intention of buying a used car that I had seen online for a reasonable price. After a test drive and inspection of the vehicle I sat down with the sales representative to negotiate the deal. After a couple rounds of negotiations, I gave a final offer that was accepted by the dealership. I was ecstatic; I thought I was getting a good and fair deal on this car. Shortly after shaking hands with the sales rep and the general manager, I began to sign multiple documents to finalize the transaction. However, during this signing period, the general manager came back to the table and announced that after re-looking the deal, they could not accept it. Instead, they said that they would have to raise the price. After stating that we had already gone through negotiations and that they had accepted, the manager informed me that I would have to talk with a budget manager (Cody) to look at what they could do. At this point I was forced to go back to square one with the negotiations and was offered “price offers” that were several thousand dollars higher than the previous deal agreed to. Even though I was discouraged from how the original sale was handled, I continued to work towards a new offer. After going through a couple rounds of back and forth, I asked if I could take the information from the new offer home with me and return the next day so I could compare the deal to my finances. They agreed and I left. The next day I showed up and sat with Cody. Immediately he told me that he would not honor his deal from the day before and subsequently raised the price another thousand dollars. These types of business practices are completely unacceptable and seemed to be commonplace in this dealership. The organization and employees repeatedly proved that they have little integrity, their word meant nothing and that they have dishonest buisness methods. 2) Unfriendly, rude, and condescending employees: The conduct, demeanor, and behavior of two of the employees I worked with was completely out of line. While working with Cody, the budget manager, I was met with a rude attitude, hostility, and a condescending tone. Worse than these, this individual also said and directed several personal insults to me within the course of our conversation. After being on the receiving end of this behavior for far too long, I asked to speak to his manager. The response I got was “He’s too busy”. After insisting, his manager, Dean, came to the table. This individual defended the actions of his employee, and similarly interacted with me in a rude, argumentative, and condescending way. After realizing that customer relations meant nothing to these two, I immediately walked out. Much like the business practices above, this type of behavior seemed commonplace and is completely out of line with any of the principles of friendly service. Secondly, for a employee to disrespect a customer by throwing personal insults his way is completely uncalled for. If you’ve read this far, I’d urge you to reconsider your business with this dealership or be prepared to go through a horrible experience like I did.

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Questions & Answers

What is the lease payment on a 2019 Nissan Rogue?

Tim Dahle Nissan MURRAY | Nov 3, 2019
Tim Dahle Nissan MURRAY | Nov 3, 2019

You can lease for $219 per month. It's a 36 month lease and needs $3,969 down on approved credit. We have over 80 in stock.

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Well, it is the second time that an incident has happened to me in the Nissan Murray workshop, the first time they left the car without the engine oil cap and this time for the second time they did not put the engine filter, terrible service

rubi mendoza | Aug 4, 2022
luis olvera | Sep 3, 2022

They really sucks my friend has some parts missing and instead of take responsibility they try to blame that on her

What are the Covid safety practices like here?

Anonymous | Nov 2, 2022
Tim Dahle Nissan MURRAY | Nov 2, 2021

We have implemented the following procedures: Every three hours sanitize and disinfect contact surfaces throughout dealerships; Employees to wash their hands and avoid touching face; Adequate hand sanitizer throughout the dealerships; Social distancing practices, including no handshakes and avoidance of personal space when possible; Employees who feel ill, we have asked to stay home. Gloves required for all employees handling service customer’s vehicle; Sanitize and disinfect all major touchpoints on and in your car before and after we deliver the car back to you. As we navigate this unique situation together, we want to assure you we will do everything to protect your health and safety with every transaction.

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Good afternoon, excuse me in that establishment and who can speak Spanish, I need to buy and I don't speak English

Vladimir Nicio | Nov 2, 2020
Jürgen Corona | Nov 2, 2020

Ask for Juan, an excellent sales agent. I don't know if there are more, but he attended me.,

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i looked at a jeep in spanish fork for 2995 a as is sale told they wanter to do 500 + dollars work on it then it is a as is sale 4100$

Gene Warner | Nov 2, 2020
Tim Dahle Nissan MURRAY | Nov 2, 2020

What can I help you with

Do you have a return policy on used cars

Marcie Saville | Nov 3, 2019
Tim Dahle Nissan MURRAY | Nov 3, 2019

We do not. All of our used vehicles are sold with the As Is guidline. Many of the vehicles we sell have the balance of manufacturer warranty and we also offer warranties to our used car buyers.

Do u guys go through a finance place called greenlight auto solutions

Eve Marsh | Nov 3, 2017
Tim Dahle Nissan MURRAY | Nov 3, 2019

We do!!

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