Visionworks Edgmont Square

Cris Lear

1 star is being generous... my ordeal started beck in August. I had my appointment everything seemed to go okay... ordered new glasses and trial contacts... all good... after 2 weeks called to check and see if my new glasses and contacts were in (they don't call to let you know)... the glasses were there no contacts... the person I talked to said she'd try and order the contact again... picked up my glasses... realized the glasses weren't auto transitioning the way I ordered them... took them back... finally picked up trial contacts (again no call when they received them)... they weren't working the way I'd hoped so I made a follow up appointment... I was told to wear the contacts so the doctor could look at them in my eyes to see where adjustments needed to be made... when I finally went back in the room to see the Doctor he told me to take them out because he couldn't look at them in my eyes because he had NO idea where I got them because he never ordered them and there was no record of me having a contact exam... I told him I had gotten them there and he told me I couldn't have because I never had a contact exam... there was no record of it ever happening... after this argument he ordered trial contacts again only to order the ones that weren't working for me in the first place... smh... so now I have another appointment in another 2 weeks... now it's been 2 1/2 months since my initial exam and I feel I'm no closer to wearing contacts then when I started... (good thing my glasses finally came in right the second time)... now mind you I live a half hour away so it's an hour of my time every time I go... it's just so frustrating and to be called a liar to boot...

Ajit Jain

I visited vision works yesterday. I must say, the visit was a refreshing change to my usual experience with many other medical Doctors and staff in this area. The Doctor took the time to listen and also, to explain everything to me. He went in depth in explaining the scientific details of the eye exam results which was frankly refreshing - because the usual assumption that the patient doesn’t know/can’t understand wasn’t made. It is a very respectful manner of treating an individual. I had a similar experience with the staff who took the time to help me through the process. I have never had power in my eyes before, so this was a first experience in some ways and I am grateful I visited this clinic. The clinic staff is also quite efficient. Five stars hands down!

Jan Monster

The store's website and the door of the store show that it is open 10 am - 6 pm. Last Saturday I arrived at the store at 4.45 pm. The lights were on but the doors were locked. This morning I called the store and the representative told me that she was not in the store at that time because she was on break. When I complained that the store is advertised as open until 6 pm, that there was no sign on the door that the representative was on break and would be back soon, and that I drove an hour to the store and back, the store representative hung up the phone. This is infuriating. I will never shop at a Visionworks store again.

Christine B

Awful. Staff is rude, slow to assist. They act like they're doing you a favor. Glasses had to be re-done at least twice. Finally returned them and walked away. This happened on 2 separate occasions, 2 years apart. Save the aggravation and go somewhere else.