Address: 7341 Lake St, River Forest, IL 60305, USA
Phone: +17087715300
Sunday: 9AM–6PM
Monday: 8AM–8:30PM
Tuesday: 8AM–9PM
Wednesday: 8AM–9PM
Thursday: 8AM–9PM
Friday: 8AM–9PM
Saturday: 8:30AM–7PM
Trish Valentine
Don't let them keep your credit card on file. They charged mine $75 without my authorization or even telling me after I had to cancel because I had Covid and was very sick. Bad policy and horrible way to treat a regular customer of almost 8 years. I complained and was told a manager would call me the next day. That was weeks ago and I’ve still not heard from them. I'm very disappointed.
Vanessa Orellana
Nice place very clean and the workers are very friendly I just don't like that when I want to get a hot stone massage they don't have for a month or 2
Samantha johnson
Jeffery was GREAT will go back again BUT Anastasia that works the front desk service was horrible and need more customer service training
Brooke Schantz
DON'T GO HERE! Unfortunately, I have had many horrible experiences at this Massage Envy! The first one involved a HIPAA violation. My final and last experience was with a massage therapist that took me back to the room at 11:05 and then proceeded to not come back to my room until 11:17. She didn't even say sorry I was doing xyz. At least hearing an excuse would have made me feel better about being left on the table for over ten minutes. For the same appointment, I was supposed to have a "hot stone" massage but the stones were cold. The therapist said nothing and it just felt like cold stones on my back. So, I asked her to please stop using the cold stones. She agreed and asked what pressure I desired. I said medium to hard. I have back problems and asked her not to use her knuckles around my spine and she said, "well, what type of pressure do you want then medium or hard? I can't keep going back and forth." I have never heard a massage therapist rudely say anything like this before. I wasn't even offered an additional free hour of service for my wasted time. I canceled my membership on the spot. Corporate should look into this franchise site.
Thanks! Your review is awaiting moderation.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.
Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.
Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.
Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.
Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.
Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.
You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.
Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!
Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.
Yes, franchised locations do offer pre-natal massages.
Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.
Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability
Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.
No, Showers are not available at Massage Envy franchised locations.
Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.
Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.
The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.
The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.
Call directly
They do, you just have to be specific when you schedule your appointment
Massage Envy offers its own gift cards
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.