Panera Bread

Jasmine

The gentleman who worked the drive-thru window 10/17/22 around 8:30am is very nice and friendly.

Shirley Thompson

Love their food. I've never had a bad tasting anything there.

He Ca

I work at Panera in Lincoln, and I know that one of our key mottos is to always great customers with a smile, but today just about an 2 hours to 1 hour ago, I was greeted with a rude expression, I tried to move past that and stay optimistic. I placed my order, and I said I could wait on the cinnamon rolls. I went to the window, got the rest of my order and someone else had gotten the rolls, those people are awesome, but when I decided to order a smoothie and cookies to go with my order, the same person up front asked if I come back for the croissants, I didn’t order any croissants. But I just stayed optimistic and said I didn’t order croissants, then when I finished my second order, he was going for the pagers, and my “Panera worker” instinct kicked, I said”this is a to go order so I don’t need the pager” in and then he snapped “Don’t Tell Me How To Do My Job Ok?” I was speechless Granted, I could take it down a notch, I tend to be too enthusiastic in some situations, and perhaps the rules are different for each Panera bread. But it’s just THAT exact moment stuck, I’m sorry if I was overstepping, Everyone else was great they even talked with me about adjusting the smoothie due to ingredient shortage. But I can’t think of anything other than that second order moment. Right now, feeling depressed about it. Long story short, at that moment I was reminded in the hard way, why our key mottos is to always great customers with a smile

Rachel Beekmann

Do not order Panera on doordash. 3 times now we've ordered breadbowls and soup and have only received the soup. Will not order again