MercyOne Children's Hospital

Category: Children's hospital

Address: East Tower, 1111 6th Ave, Des Moines, IA 50314, USA

Phone: +15152473121

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Alison MacRunnel

Oct 28, 2022

Got sent to the hospital after an ultrasound to deliver my baby via c section at 31 weeks 6 days, the NICU staff was incredible and so helpful. Being in the NICU for 6 weeks was hard but because of the amazing staff it made it a little easier. I hope no one ever has to experience it but if they do Mercyone was amazing to me and my family.

lina stojak

Oct 24, 2022

I kid you not, we got to the emergency room at 4:25pm Took 2 hours to get vitals and temperatures. Then we didn't get into a room till 9:30ish. We left at 11:45pm. Kiddo had strep throat. 8 hrs for that??? Emergency room was a joke. People were literally arriving by ambulance and then seated in a wheel chair for hours to wait. People were leaving left and right cause they werent getting help or answers on how long the wait was. Do not go here!!

Todd Shaw

Sep 24, 2022

Accurate reviews. Awful experience. Made my little boy's bad day even worse...... Soo careless they automate responses to negative reviews......Classy! Like a scene from Idiocracy. It must be a joke.

Elizabeth Webb

Sep 7, 2022

Every one very helpful.

Thanks! Your review is awaiting moderation.

Questions & Answers

How do I call a patient's room? I know the room number. Thank you.

Karen Lischer | Nov 2, 2018
Robert Atzeni | Nov 2, 2019

Call front desk they will connect you anytime

How do you find out a patient's room number ?

Michael Kingrey | Nov 2, 2017
Dana Flowers | Nov 2, 2017

Call hospital and ask for patient's room number/ telephone number

How can I send an e card to a patient for a volunteer to deliver?

Denice Earlywine | Nov 2, 2019
Robert Atzeni | Nov 2, 2019

Front desk or flower shop can direct you

How can I send flowers to some one from your shop

Anita Neitman | Nov 2, 2017
Robert Atzeni | Nov 2, 2019

Go to flower shop buy and tell them most times they will deliver. Depends onamount of employees working at that time

Need to speak with a nurse or doctor on call for advice before I make a wasted trip to the er

Shawnatasa Parker | Nov 2, 2018
Kenneth Peterson | Nov 2, 2018

YOU CAN CALL MERCY AT 515- 247-3121 OR GO ONLINE TO MERCY DES MOINES. ORG / YOU WILL SEE DEPARTMENTS TYPE IN EMERGENCY ROOM

Read More

Where do i find a layout floor plan of wairing room rest rooms etc while my husband is in surgery

J Alspach | Nov 1, 2021
tauna raper | Nov 1, 2021

You don't but it maybe on file with the board of supervisor s

No one answers the gift shop phone today. Message says they are closed? It’s 10:00. I want to send flowers to a patient

cindy schuman | Nov 1, 2020
Jessica Cleghorn | Nov 1, 2020

The gift shop has been closed due to The covid in unfortunately you will have to use an outside agency Check with your patient floor about deliveries

location of patient to send flowers? Jan Mueller from Adair, Iowa

Sue Kading | Nov 2, 2018
D Flowers | Nov 2, 2018

Call patient information number to get room number, or ask friend/ relative what room they are in

Is there a fax number?

Kristi H | Nov 2, 2018
Trish Keller | Nov 2, 2018

Fax number depends on what you're trying to fax and to what department

Read More

West entrence to Colonoscopy

Xuan Nguyen | Nov 2, 2018
Robert Atzeni | Nov 2, 2019

Front desk can direct you to anywhere in hospital

What is the procedure to obtain copies of medical records from a recent hospital stay?

Kathi Nash | Nov 2, 2018
Kenneth Peterson | Nov 2, 2018

I would like to recommend you go ONLINE TO HTTP//MERCY DES MOINES. ORG ON THE SCREEN YOU CAN CONTACT PATIENT INFORMATION OR RECORDS

Read More

Do u have oral surgeons on call

KooMegan Rouse | Nov 2, 2018
Kenneth Peterson | Nov 2, 2018

NO YOU NEED TO GO TO BROADLAWNS MEDICAL CENTER ON HICKMAN ROAD YOU CAN CALL OR GO ONLINE TO BROADLAWNS MEDICAL CENTER. COM MAJOR INSURANCE OR PAY CASH, CREDIT CARD OR DEBIT CARD

Employees Parking Garage. Enter from what street? Thank you!

Julia Williams | Nov 2, 2018
Mikayla Kephart | Nov 2, 2018

To get to the employee parking garage, you'll turn on to 3rd street! This ramp is on the East side, and you'll need your badge to get in. Hope this helps!

Read More

What name kidney dr

Amy Haines | Nov 2, 2018
Robert Atzeni | Nov 2, 2019

By the liver dept

Where is ob department

Penny Pendleton | Nov 2, 2018
Robert Atzeni | Nov 2, 2019

Next to the OC

How many people know how much time it take to sew up a open wound on a chin of an toddler because I want to know

Gavin Raper | Nov 2, 2018
Kenneth Peterson | Nov 2, 2018

Please call 911 and bring the child to EMERGENCY DEPARTMENT PLEASE APPLY PRESSURE TO WOUND TO CONTROL BLOOD LET'S GET THE CHILD HELP

Does it cost to get my birthcertificate

Montez Camp | Nov 2, 2017
Dana Flowers | Nov 2, 2017

Get certified copy of birth certificate from Iowa Dept of Public Health. Requires payment of fee.

What is the number for the gift shop?

carla youngdale | Oct 2, 2022
Robert Baker | Oct 2, 2022

Wasn't in the children's hospital.

What is the front desk number

Kimberly Dowding | Jun 4, 2022
Scott Appenzeller | Jul 4, 2022

I don't know never been there.

Do i need to have someone with me when i go infor surgery?

Ed Miked | May 5, 2022
Michele Evink | May 5, 2022

The staff will tell you for sure, but if you're going to have anesthesia, yes.

How much does a walk-in cost if I don’t know my insurance

Ryan Reischl | Nov 1, 2021
Rasel Hall | Nov 1, 2021

File hard ship

Do I need to make an appointment at the hospital to make sure I did it right..

Ellie Rodriguez | Nov 1, 2021
Judi Webb | Nov 1, 2021

What are you going to be seen for?

how can I get a copy of my medical bill coding for a surgery I had at mercy one

Mary Clark | Nov 1, 2021
da stacionis | Nov 1, 2021

You can call the main hospital number and ask for records

Can I get a COVID-19 shot there ? If so, how do I sign up ?

Judith Jennings | Nov 1, 2021
Dani Chan | Nov 1, 2021

Not to my knowledge, I think you have to go through your PCP to get on the list, unless you are an employee, then you have to talk to your supervisor.

Who or where do I need to call or go to have a form filled out for Medicaid for emergy assistance when I was there it wasn't it filled and now I can't get any doctor to do it

Heidy Ferrez | Nov 1, 2021
KCmo198723 | Nov 1, 2021

Go in the main doors on the north side next to the emergency entrance. They will be able to direct you from there.

What causes night sweats after surgery

Selena Hansel | Nov 1, 2020
Debby Patterson | Nov 1, 2020

A side effect a major operation is for your body to retain fluid and therefore have to sweat out of your system if you are experimenting swelling from fluid retention you can ask your doctor for the drug lasik or another diuretic and it will help remove that fluid quicker than doing it on your own

Do you have ecards to send to patients?

Don Stogsdill | Nov 1, 2020
da stacionis | Nov 1, 2020

Sorry Don I don't know

Wheres the pool ???

Rickey Heck | Nov 1, 2020
Robert Atzeni | Nov 1, 2020

That pool was taken out years ago.

Read More

can I send a message to a patient in ICU so she gets it at Mercy 1

George Brubaker | Nov 2, 2019
M Riney | Nov 2, 2019

They have a virtual card on their website you can send.

Are there plastic surgeons at mercy that donate procedures

Pamella Martin | Nov 2, 2019
da stacionis | Nov 2, 2019

I found Mercy One does have a Plastic surgery clinic 411 Laurel St. Des Moines Iowa 515 643 5455. I have found no free ride, try contacting nearest training centre see if resident cosmetic surgery program with discount.

Read More

does anyone know if the McDonalds Restaurant of this medical center still works?

Yuri Oficial | Nov 2, 2019
Robert Atzeni | Nov 2, 2019

No more Mcdonalds

Read More

Is this a hospital someone would be taken to if baker acted?

Rita Budlong | Nov 2, 2019
Robert Atzeni | Nov 2, 2019

Only if baker behaived

Are there accomidations for spouses in hospitals

Tamara Laue | Nov 2, 2019
Logan Holzapfel | Nov 2, 2019

If you are staying long term they sometimes have some extra cots available or they also have recliners in every room that are very comfortable

How do I get a copy of my medical records?

Andrea Willey | Nov 2, 2019
ryan peasley | Nov 2, 2019

Everyone has a right to request their medical records. I would just call the main phone number and they should be able to get you through to the right people. Please be aware that if you request these, their may be a small fee associated with printing them out. Best of luck 😁

Where is the best place to park visiting a relative in ICU neuro trauma?

Bailey family | Nov 2, 2019
Douglas | Nov 2, 2019

U can also park on 3rd St by east tower and take elevator to 1. There is also free valet during the day

Read More

What's the phone number for the ctscan dept?

Dee Hughes | Nov 2, 2019
Amy Fryslie | Nov 2, 2019

Just call the main number for the hospital and the operator should be able to direct you to medical imaging.

Where is suite 1100 located in the hospital.

Kathy Rodriguez | Nov 2, 2019
Mia Konchalski | Nov 2, 2019

In the medical plaza, on the south side of the hospital

Read More

What time does valet parking start in the AM?

Peter karl | Nov 2, 2019
Amy Fryslie | Nov 2, 2019

Depends on which valet, but most are 7-730

CAN SOMEONE TELL ME IF MERCY HOSPITAL IN DES MOINES HAS BEEN SUED OR SHUT DOWN BEFORE

Bernadette Barber | Nov 2, 2019
ryan peasley | Nov 2, 2019

Everyone tries to sue hospitals. Due to the nature of hospitals many things can occur that are quite upsetting. Hospitals are full of kind competent professionals who truly wish to help people. It is most unfortunate that everyone is so quick to sue. The more lawsuits, the higher your doctor bill will be. There is nothing more frustrating than ignorance, and many people are ignorant and wish to sue over things that are not even legitimate,valid, sound, or true. We need to change this, or healthcare and all of our wonderful technology will not be affordable, and it is already very pricey.

Where is Medical Records from the Main door of the hospital?

james daniels | Nov 2, 2019
Amy Fryslie | Nov 2, 2019

It's in the West building, so if you follow the blue signs to the west building (straight back to chapel then take a right, walk to the end of the hall, then left at the vending machines, then straight until you come to the elevators). The sign by the elevator should say which floor medical records is on...4 maybe?

How do I call a patient? I don't know the room number.

Jane Larson | Nov 2, 2018
Dana Flowers | Nov 2, 2018

Call main Mercy phone number and ask for patient information, they will give you phone number

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places