Hy-Vee Pharmacy

Category: Pharmacy

Address: 1005 Hickman Rd, Waukee, IA 50263, USA

Phone: +15152162762

Opening hours

Sunday: 9AM–5PM

Monday: 7AM–8PM

Tuesday: 7AM–8PM

Wednesday: 7AM–8PM

Thursday: 7AM–8PM

Friday: 7AM–8PM

Saturday: 8AM–6PM

Reviews

Nicole Miller

Oct 31, 2022

Any other pharmacy in the area can provide a higher level of customer service and efficiency than this one. I’ve gone back three times to try to get my prescription in the past week. This isn’t the first time this has happened to me or other people I know. Keep in mind every time I go, it’s a 30-60 minute wait in line. “It’s not ready”, “give us 30 minutes and we will have it filled” and today (2 days later) I go to pick up again and they “accidentally cancelled the order”. So unprofessional. Thank god this isn’t life saving medication or medication that does not negatively impact me if I miss a dose. That being said no one should have to wait a week for a med to be filled only for the order to be cancelled “accidentally”. Will not be returning and I strongly advice no one else ever come to this pharmacy. Workers are also terribly rude and can’t seem to understand why this would upset a customer. Unbelievable.

Ty Jaquinta

Oct 28, 2022

Absolutely the worst pharmacy you could ever visit. Stood in line for over 20 minutes to be told my script wasn't filled yet. And it would take 45 minutes. I come back the next day, over 24 hours later, stand in line for 30 minutes and im told it is still not filled and will take an over an hour to fill

chad conley

Oct 14, 2022

Not sure why I have to talk to a pharmacist everytime on a refill that's why it takes so long to pickup prescription I'll be leaving this place

Debbie Bates

Oct 10, 2022

Terrible waiting lines every time I go, no matter the time of day

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Questions & Answers

Can I get notified when my prescription is ready?

Hy-Vee Pharmacy | Nov 1, 2020
Hy-Vee Pharmacy | Nov 1, 2020

To get Pharmacy text alerts, simply provide your cell phone number to you Hy-Vee Pharmacy staff and then text HVALLOW to 35244.

How do I view the prescription status?

Hy-Vee Pharmacy | Nov 1, 2020
Hy-Vee Pharmacy | Nov 1, 2020

When you sign into your My Hy-Vee account and navigate to My Pharmacy Home, you’ll see prescription status for you and any of your family members you are managing. Prescriptions appear on this screen if they fall into one of the statuses: In Progress, Ready for Pick Up, or Picked-Up.

Can I refill a prescription for a family member?

Hy-Vee Pharmacy | Nov 1, 2020
Hy-Vee Pharmacy | Nov 1, 2020

You can refill prescriptions for an adult, child, or yourself with Family Accounts. You will need to verify your identity prior to managing your family's prescriptions. If either the adult or child has been added to your pharmacy account, you can simply select the prescription you want to refill. Learn more about family accounts: https://www.hy-vee.com/my-pharmacy/services/pharmacy-family-accounts

If I create a Hy-Vee Pharmacy account online, will I still be able to call in refills?

Hy-Vee Pharmacy | Nov 1, 2020
Hy-Vee Pharmacy | Nov 1, 2020

Yes, you can choose whichever method is convenient for you for refilling.

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