Car-X Tire & Auto

Bryant Schweers

Fundamentally terrible company. I brought my car in due to an evaporator system leak and ended up having to bring it back in 7 times altogether over the course of 2 months - They routinely didn’t have the necessary diagnostic equipment to determine what was wrong - At one point after being told my car was ready and fixed, I showed up and 2 new indicator lights were on as soon as I started the car. Upon asking I found out they left my car on overnight (!) which drained the battery and messed up the computer in my car - causing issues with the ABS system. - I ended up having to take it to 3 different locations within the company. At the Watson location, one employee made fun of a group in front of me that didn’t speak fluent English and then continued to ignorantly complain about cultural diversity with another customer. - I was routinely misled and outright lied to throughout the experience as well. I was told I would be getting a partial refund by both John, the district manager and Kevin, his director. I haven’t seen a dime and Kevin decided not to respond to my phone calls or voicemail after the work was finally finished.

Jill M

Great service and very prompt. Friendly too!

Kenneth Henderson

Good service friendly and fast

Mattie Ford

Highly recommend this Car-X. Lee and his team are top notch, and Lee's customer service is unparalleled. He is so friendly, and always takes the time to explain everything to me. He really does go above and beyond, and is always able to fit me in, even if I don't have an appointment. The price is very reasonable too. Thanks so much, Lee!