Illinois Department of Human Services - Family Community Resource Center

Category: County government office

Address: 200 S 2nd St #20, Pekin, IL 61554, USA

Phone: +13093474184

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: Closed

Reviews

Tabitha Everett

Apr 29, 2022

This is the worst public aid office....u apply for food stamps and they schedule a phone interview with out telling u...and when u miss the appointment cause u didn't know about til after u get the missed interview notice and than when u try and call to reschedule they don't answer the phones leave messages and they never call back

Bonnie Meinders

Jan 14, 2022

They are incompetent and refuse to help people. You need to appeal then they argue with you for appealing and say they fixed it and don't. Rude and incompetent! They need to have a state wide audit. Hire people who will actually do there job!

Mikey Owens

Dec 15, 2021

My family is so greatful for everones hard work and dedication. During our time of need we were blessed to receive much needed help. Thank you so much to everyone from the receptionist to those that work behind the scenes.

Courtney Ehrat

Jun 15, 2021

Anyone who gives this place a 5 star is rich or well off.

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Questions & Answers

How do you check balance on link cards

Allen Wallman | Nov 2, 2019
Audrey Kirkpatrick | Nov 2, 2019

There is an 800 number on back up top call it will tell you to enter your card number guess I could have posted at the top

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Been ten days an still no link card ?

Courtney Hall | Nov 1, 2021
Kaveman | Nov 1, 2021

Last time I order replacement Link Card they took in four and a half months to get it to me

If a person owes idhs in illinois, where do they make payment to?

sonya whelchel | Nov 1, 2020
Robert Ballinger | Nov 1, 2020

You would have to go to the IDHS building and tell them that you are paying money you owe them and they will get you situated and on your way

How do I send in my renewal papers?

Gunner Dillet | Nov 1, 2020
Ash Thompson | Nov 1, 2020

Im not sure.. I'm still trying figure out why I haven't been approved.

I applied for link and have not heard anything from them. How do I find out if I was approved?

Janice McKee (Babygirl) | Nov 1, 2020
Ash Thompson | Nov 1, 2020

Call and leave a message and wait on them to call you back but don't miss the call.

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Does anyone know what days they let you pick up a link card so you don't have to have it mailed?

Shayla Hazlett | Nov 2, 2019
Alisha Heath | Nov 2, 2019

Its mailed to you if u go they cant give u a card u have to wait for it to arrive after u get approved

I believe there is 1 weekday you can't be seen by a case worker, either wed or thurs...anyone know?

Deborah Lane | Nov 2, 2019
Kathryn Elliott | Nov 1, 2020

Thursday

Can I reapply over the phone for link benefits

Jennifer Fullerlove | Nov 2, 2019
Peggy Harrison | Nov 2, 2019

You can online, tho

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Will public aid be open today?

melisa covey | Nov 2, 2019
Peggy Harrison | Nov 2, 2019

Should be...call if you're not sure

Is there a drop box outside of the Public Aid office in Pekin?

Tasha Bishop | Nov 2, 2019
Lori Bennett | Nov 2, 2019

Im sorry i never noticed one but im not sure

What is the phone number

Janet Juarez | Nov 2, 2018
Mary Ann Burlington | Nov 2, 2018

309 347 4184

What all do you need to change address on case?

Tiffany Colvin | Nov 2, 2018
Angie Ashurst | Nov 2, 2018

Contact the office or go in and fill out a change report. Give them your new address and if any changes to rent or utilities.

What documents do you need to apply for health care and link card

Rob Bragg | Nov 2, 2018
Just Jenny | Nov 2, 2018

Paystub for last 30 days.

Where do single Moms in Tazwell County, IL go to get help with child support?

Char Rush | Nov 2, 2018
Julie Mendell | Nov 2, 2018

I went directly to the county courthouse

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