Missouri Central School Bus

Jacqueline Marie

When I call to check on the status of the late bus, why are the dispatch workers so rude? Do you know how to be professional and nice at the same time?! Why put a parent on hold...I can hear your conversation...then come back to the line to say, "Na, what you say?'

Shanarra Rush

My niece Heaven has been utilizing this school transportation system for almost two weeks. She has spinal bifida and they live in an apartment unit that has steps. The family has been letting the bus driver know that they have to go down 20 steps in home and has to bring Heaven/ her wheel chair and her walker down the steps to get her on the bus and asked could they wait before pulling off. This morning, when they was coming down the steps, the bus pulled off. The mother called the bus station and was told "the driver waited TWO MINUTES before pulling off" and was told they was not sending a rescue bus to come and get her daughter. Its unfortunate that Heaven has special needs but its also unprofessional to not accommodate her or have other rules and regulations for individuals like her. Heaven has missed a lot of school because of transportation issues not including her coming home later than normal because they drop her off last because of the time it takes for her to get off the bus. This is unfair and unjust.

Nancy Taylor

For spring and south base they are

Kaneishia Howard

Bus drivers are very rude to the students Just because a kid have a physical disability does it mean I have a mental disability!!