China Towne

Concerned mom

I took my kids painting a week ago, the worker said next Sunday the ceramics would be ready. I arrive Sunday afternoon, only to have 2 of my items ready, 1 missing. The lady says oh sorry i must have mixed it up with another batch. So she states it won’t even be cooled off today. I said why didn’t someone call me? But i received no explanation! No compensation or anything for the disappointment my 8 yr old son has. He was so excited to get this today. Now I’m told it’ll be ready tomorrow (Monday), but i work all week and can’t make it in during their open hours. I also told her i don’t even live close to this area, did she offer to meet me somewhere to bring it? No of course not. I at least would have expected a call if my items were not ready, that way i wouldn’t have wasted the time driving out there. POOR CUSTOMER SERVICE! We won’t be returning!

Ellen Farias

Always enjoy being a little creative for a few hours!!

Mary Rever

Having to schedule an appointment was a dislike.There was plenty of space and merchandise (which is pricey),however my sister and I was turned away since we didn't book online.

Christopher L

RUDE service.