Immediate Care of Oklahoma - I-240 & Sooner Rd

Alex C

Got a minor injury on a Saturday at work. Staff here was both friendly and professional, timely was a bonus!

Kris S

First I would like to say the service was great. The receptionist, the triage nurse, and the technician were all great. Very professional and caring. The only reason I gave it a 4 star was the wait. 10:45 appointment, sent an 11:15 arrival time by text. Got there at 11:05 and got in to see the tech at 12:05. An hour wait with an appointment. The service made up for it. Very happy about the great service.

Charles Enoch

No d.o.t. physicals here or one in shawnee. Was guaranteed to be seen online but once there, they said they didn't have a qualified physician. ??? What are they qualified for if can't do a physical?

Jesse Dehghani

I will start by saying that the staff was kind and helpful for the most part; but the billing issue we ran into left a bad taste in my mouth. I was told by the medical assistant that both COVID/Flu tests would be $23. After the testing, they say it will be $161. If you are told an amount and agree to that amount, you shouldn’t be charged more afterward. The idea of “oh, well the test is already done so you have no choice but to pay,” is not fair to the patient. What’s the point of telling me the price beforehand if it’s not true? REPLY TO OWNER: Thank you for your response. The number on my patient file is the best number to reach me. My name is misspelled in your system, the “I,” at the end of my last name is missing. My visit was 10/17/22 @ 10:14AM, and I left around noon. I had no problem paying the $129 copay upfront, I have no problem paying the $23 I was quoted, I have no problem even paying for the labor of writing prescriptions. But to give me one price, make a verbal agreement of that price, and then hit me with an extra $100+ at the end is not operating in good faith. The employee at the front desk (she was nice and helpful) said that she spoke to her supervisor and said “This is the price,” If I was quoted that in the beginning, I would have only got the flu test and used one of my free COVID tests at home. The entire point of quoting beforehand (especially for patients without insurance) is for the patient to decide if that is in their budget. The gentleman that helped me was a young man, and he was very friendly and explained that it was more cost effective to do both tests. Please reach out to me for a solution and I will be happy to edit my review.