Serra Honda Champaign

Category: Honda dealer

Address: 100 Burwash Ave, Savoy, IL 61874, USA

Phone: +12173560303

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–6PM

Saturday: 9AM–5PM

Reviews

Gary Bell

Nov 1, 2022

We were very pleased with the experience at Sierra Honda!! Both Jonathan and Holly were very "on top" of the transaction, and were warm and friendly (our kind of folks!) and made the sale about as easy as possible! They certainly left a great impression on us! Great employees!!

STEVE LYONS

Oct 31, 2022

Everyone was extremely helpful and informative. Quicy was great to deal with as a salesman and Steve helped with information on the vehicle in Quincy absence. Quincy kept us up to date on the delivery of my vehicle. Holly did a great job with explaining the paper work and warrenty. A very positive experience and I love my new vehicle. Honda CRV

Javis Taylor

Oct 30, 2022

My daughter Naja purchased a car with cash from Alberto. An agreement was made during the purchase for a replacement on the stereo due to it not working at all. The purchase was made during August and as of this date the dealership has not delivered on there promise. The problem is not only not following through but she has been making calls and has been put off stating that the part has not arrived. A stereo whether original or aftermarket is a simple fix for a dealership. I understand supply chain delays and part shortages, but communication to my daughter/customer without a resolute answer is a problem for me as a father. This prevents the hands free use of her phone and stereo and causes possible danger while driving long distances as she is away in your city finishing college. Fix This ASAP please.

wayne coykendall

Oct 29, 2022

Our salesman Steve Cambell was awesome. He was very helpful throughout the entire process. When our new car arrived he sat down with us in the vehicle and spent over an hour explaining the different systems. Steve told us to call anytime with questions about how to operate all of the new technologies. Very helpful and knowledgeable

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Questions & Answers

Do you offer a shuttle service?

Serra Honda Champaign | Nov 1, 2020
Serra Honda Champaign | Nov 1, 2020

Our shuttle service runs from 8am - 5pm daily. Your service advisor can help you get shuttle service during the check-in process.

Do you have a waiting area with wifi?

Serra Honda Champaign | Nov 1, 2020
Serra Honda Champaign | Nov 1, 2020

Our waiting area features comfortable seating, TVs to allow you to catch up on the news, free coffee and water + wifi!

Do you sell tires?

Serra Honda Champaign | Nov 1, 2020
Serra Honda Champaign | Nov 1, 2020

We do! We have several name-brand tires for you to choose from depending on your needs. Our Service Advisor can help you determine what is best and schedule an install and determine if an alignment if needed.

I lost the key fob to my car... what is the average cost of getting a replacement?

Serra Honda Champaign | Nov 1, 2020
Serra Honda Champaign | Nov 1, 2020

This is dependent on the make and model of your car and can range from $75-$400 per key. Best to call our Parts Department for your specific vehicle's key price.

My 'Service Engine Soon' light is on. What do I do?

Serra Honda Champaign | Nov 1, 2020
Serra Honda Champaign | Nov 1, 2020

The engine service indicator light can come on for many reasons. What's most important is that you call us and schedule an appointment so that we can diagnose the situation. Although you may not feel, hear or see a change in your vehicle's performance, there may be an issue that will only get worse the longer you wait to have it checked.

Will you wash my vehicle before pick-up if I get it serviced at your store?

Serra Honda Champaign | Nov 1, 2020
Serra Honda Champaign | Nov 1, 2020

Yes, we have complimentary washes available.

Do you have loaner vehicles if I have to leave my car for service?

Serra Honda Champaign | Nov 1, 2020
Serra Honda Champaign | Nov 1, 2020

We do, however they are generally scheduled in advance. When you make your appointment for service, ask about a loaner and we'll see what's available.

Is your parts department open on the weekends?

Serra Honda Champaign | Nov 1, 2020
Serra Honda Champaign | Nov 1, 2020

We are closed Sunday, but open M-F 7:00-5:30 pm and Saturday 8:00-2:30.

Is your service department open on Saturday?

Serra Honda Champaign | Nov 1, 2020
Serra Honda Champaign | Nov 1, 2020

We are closed Sunday, but open M-F 7:00-5:30 pm and Saturday 7:30-4:00.

Do you sell genuine OEM parts? I don't want to use aftermarket parts on my car!

Serra Honda Champaign | Nov 1, 2020
Serra Honda Champaign | Nov 1, 2020

Absolutely. As a Honda dealer, we use only genuine manufacturer parts, installed by manufacturer certified technicians.

How do I schedule a service appointment?

Serra Honda Champaign | Nov 1, 2020
Serra Honda Champaign | Nov 1, 2020

Easy! You can call us at 866-861-6707 or use the service scheduler on our website!

Can I send a credit app before visiting if my credit isn't good?

Serra Honda Champaign | Nov 1, 2020
Serra Honda Champaign | Nov 1, 2020

We can help find the right program for you. Use the finance application on our website to send us the basic information we need. We will follow up and walk you through the steps necessary to complete your purchase.

Can I turn my leased vehicle in at this dealership?

Serra Honda Champaign | Nov 1, 2020
Serra Honda Champaign | Nov 1, 2020

If you have a leased Honda, you can bring it to us for lease turn-in and we'll take you through the process of turning in your vehicle and selecting a new one!

Are used cars covered by the factory warranty?

Serra Honda Champaign | Nov 1, 2020
Serra Honda Champaign | Nov 1, 2020

If a pre-owned Honda vehicle has passed the Certified Pre-Owned inspection requirements, it will have a Honda warranty. Some items and components on late model vehicles with lower miles may still be covered under the original manufacturer warranty.

How long can you take the used vehicle for a test drive?

Serra Honda Champaign | Nov 1, 2020
Serra Honda Champaign | Nov 1, 2020

Test drives are generally 15-20 minutes long. If you would like to take the vehicle for a longer period our sales team can arrange the details with you depending on availability.

What is the difference between used and certified pre-owned?

Serra Honda Champaign | Nov 1, 2020
Serra Honda Champaign | Nov 1, 2020

Certified Pre-Owned vehicles have gone through a rigorous inspection, required by the manufacturer, to achieve "Certified" status and warranty. We will certify Honda vehicles as we are a Honda dealership. Pre-owned vehicles from other brands receive a complete inspection and reconditioning from our service technicians prior to being available for sale. Whether you buy a Certified Pre-Owned or pre-owned/used vehicle, you can trust that we will help you find a safe and reliable car that fits your needs!

Do you deal with out of state buyers?

Serra Honda Champaign | Nov 1, 2020
Serra Honda Champaign | Nov 1, 2020

We sure do. There are a few extra steps in the process when selling a vehicle to an out-of-state buyer, but we'll walk you through it.

Do I need to make an appointment for a test drive?

Serra Honda Champaign | Nov 1, 2020
Serra Honda Champaign | Nov 1, 2020

An appointment is a great idea, especially if you're coming in to see us on a busier day, like a Saturday afternoon. However - we're always here, feel free to stop in and a member of our team will help you!

Can I trade in a vehicle if I still owe money on it?

Serra Honda Champaign | Nov 1, 2020
Serra Honda Champaign | Nov 1, 2020

You sure can! We will walk you through all of the steps to trade-in and pay off your previous loan or lease during the purchase of your new vehicle.

���Do you take older vehicles in on trade?

Serra Honda Champaign | Nov 1, 2020
Serra Honda Champaign | Nov 1, 2020

We will evaluate your vehicle and provide you a trade-in value regardless of the age of the vehicle. It takes about 30 minutes to get you a trade value.

Do you offer a shuttle service for those getting their car repaired?

Tad Brinkerhoff | Nov 2, 2019
Missy Murphy | Nov 2, 2019

Yes

Tax refund service there ? Use as toward deposit into used or new ride. Wondering thanks.

Scott Weaver | Nov 2, 2018
Tyler Murray | Nov 2, 2018

They do not do tax services.

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