Agri-Fab Inc

Alan Vailes

Purchase a lawn vac and has a wrong part. I have tried to call customer service and all their lines are out of service. I guess they went out of business. Should have bought a DR.

Nicolette Baker

Purchased Mow N Vac unknowingly damaged and missing rivets from the manufacturer. Worst customer service I have ever received when calling about the issue. They could have easily sent a replacement panel piece just as they should have sent the store since it comes in a crate assembled to TSC, a credit, literally anything. Rep was extremely rude and told me I should have inspected the (brand new $1500) item, it was my fault, and there was nothing she would do. I explained I had to borrow a trailer to pick the item up, I was not in a position to return it and was asking for help. So much for the 3 year warranty when the company won’t even warranty the item being complete or I damaged as new! Haven’t even gotten to use it yet, as I will have to purchase rivet gun to fix it before it’s in working order although still damaged. I don’t complain often and am certainly not rude when I’m forced to ask a company for help with a product. 1/10. NOT recommending due to terrible service, the rudest rep I have ever encountered. No one should pay this much for a product with a warranty that is not honored the day after you buy it.

Jeff Holzhauser

Purchased a plug aerator and de-thatcher. Easiest assembly ever. Step one, attach aerator knives to the spool assembly. Went easy. Step two, push in plastic bearings.......didn't come with them. Wouldn't purchase again. Tomorrow I will see how their customer service is. If I receive missing parts I will reevaluate this review and update. Update..... After a call to customer service, missing parts were sent out in a timely manner. Had parts in 2 days. After completing assembly, which took about an hour or so, the aerator worked great. Nice deep plugs. I would recommend this product to anyone looking for a quality piece of equipment. It would be 5 stars but since missing parts and a delay waiting for them I will only give 4.

Linda Morrison

Agri-Fab is the best. I ordered some parts from them for my husband's plow and they are excellent. Nowadays I dread when I have to deal with customer service or ordering anything. But everything was so easy and the people were so pleasant and helpful. Their service is the best.