Dr. Raymond H. Helfand

Category: Optometrist in Staten Island, New York

Address: 1378 Forest Ave, Staten Island, NY 10302, USA

Phone: +17184422727

Opening hours

Sunday: Closed

Monday: 10AM–6PM

Tuesday: 10AM–8PM

Wednesday: 10AM–6PM

Thursday: 10AM–8PM

Friday: 10AM–6PM

Saturday: Closed

Reviews

Lai Davis

Jun 1, 2021

My family and I have been coming here for YEARS to get glasses. They’ve always been great. My mother and I came back about three weeks ago and the blonde woman behind the counter tried to sell my mom a bunch of things she didn’t need. She said she was giving my mom the best possible deal which was a lie. I came back last week to get glasses with my sister and the same woman basically treated us like we were irrelevant because we told her we wanted to pick glasses based on our insurance until we can afford to buy something we like. She was extremely dismissive then tried to sell us blue light filters for our lenses and when we turned her down, she went back to treating us like we weren’t there. Very rude and very money hungry. After I pick up my glasses, I’ll be spending my money elsewhere. Never going back again.

Alejandra Orduna Orduna

Sep 9, 2019

Good doctors rude staff that doesn't explain anything to you how your insurance works, they only tell you how much your copayment is

Connie Burrus

Sep 6, 2019

This guy is AMAZING!!!!!!! Please go to him my daughter has never been so comfortable and his patience is amazing

Yahaira Rivera

May 13, 2019

The doctors are this location were great! However the staff, needs to be professional. Went for an eye exam and I was never informed of the difference btw eyeglass exam or a contact fitting exam. I called today and they told me I had to pay because my insurance would not do both. I explained to JESSICA, that I was never informed what test I was given or even asked what I wanted. They told me I can go somewhere else! I dont work for an optometrist, I didn't know there were two different exams, someone should explained to me the difference, and what I qualify for. I would definitely not recommend this place due to the unprofessional staff!!!

Thanks! Your review is awaiting moderation.

Questions & Answers

Can i walk in without an appointment to fix a lopsided glasses?, Since my glasses are lopsided a bit i wanted to see if i needed an appointment or if i can just walk in to see if you guys can fix it?

Freddi Pavia | Nov 2, 2018
Delia Ruiz | Nov 2, 2018

Yes you can ealk in and get an adjustment done without an appt i do it every time. They are very patient and understanding..

Can I walk in to get a eye exam?and what is the cost?

Rossano Edghill | Nov 1, 2020
Connie Burrus | Nov 1, 2020

My insurance covered my daughter.Not too sure if you can do a walk in I had an appointment

Do you make prescription glasses

Grace Szot | Nov 2, 2019
Zizen Pan | Nov 2, 2019

Yes they do

Read More

Is the office opwn on saturdays?

Helen Baan | Nov 2, 2018
Nicole Mcdaniel | Nov 2, 2018

No

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places