YMCA of Bucyrus-Tiffin

Dawn Ferstler

I love our YMCA.. there are problems but every business has them. During Covid they did away with day passes. They have not brought day passes back. However, members can bring someone in free 3 times. It makes no sense to not bring day passes back now. We ran into this yesterday when I brought my cousins to swim. 1 could go in and the other couldn't so we just left.

Angiee Cary

My son lives this place! Great place for kids to go burn energy..swim...play basketball where they can go and hang out !

Jayden Oyster

Bad customer service

419 Walleye King

Use to be a good place covid changed it for the worst, during covid couldn’t walk in and go swimming had to make a reservation but the colleges could go in anytime. We signed up for a family plan with 24 hour access. Instantly had a problem with the fingerprint could open the door come to find out you have to use the front entrance if they are open the 24 hour door is only for when they are closed. They charge 25$ a year for 24/7 access which is a lie it’s not 24 hour. The ymca is suppose to be for the community not the colleges to rent out the entire gym floor and pools and weight room. I would go at midnight and play basketball and shoot around , the courts are never cleaned very dirty and one night the soccer team from Heidelberg was playing soccer on the whole basketball floor. It’s wrong and a lie to advertise 24/7 when they sub lease out the courts to the colleges and the people who pay for 24/7 access doesn’t have access to it. not to mention two or three days out of the week they would have kids leagues and all the courts would be used awesome my wife would work out in the morning and they had all of Heidleberg in there using up all the equipment and she couldn’t use anything after that we complained and we got a refund for the 24 hour access and told them we wanted to cancel and what they were doing was wrong and lying to people. There is a reason why the ymca is for the community if your gonna sub lease it all out to college and keep the community out might as well sell it