The Fertility Institute of New Orleans – Baton Rouge

Shawna Carr

For a company that is dealing with something so special they seem to not care. Maybe because they have children or have not experienced infertility issues. I asked multiple times at every appointment I had to make sure my VA insurance was excepted. I was told by my the doctor and my husbands doctor themselves that our procedures were covered. My husband and I had to wait for months to get an appointment due to hurricane IDA. When we finally got an appointment and we’re told we should get excited. A week before our procedure we were called and told the new facility they are going with is Cash pay only and we need to pay $6,000. When we told the receptionist that with the old facility Dr. LaNasa said our Insurance would be ok. she told us we were lying that dr LaNasa wouldn’t say that our insurance is okay because he only deals with cash pay patients. We wouldn’t have been there if we were cash pay! Then she told us we needed to take it up with the new facility on how to handle it. We went through this company if they decide to switch facilities that shouldn’t be our fault. Extremely disappointed because the staff at the Baton Rouge clinic and the doctor we were dealing with there were great now we have to go to another clinic and start all over. So disappointed please if you have an option go to another clinic or take the trip to go to Baton Rouge. The receptionist at New Orleans was extremely rude and not helpful at all.

Maureen Perry

Super knowledgeable and they make you feel at home so it’s practically stressless.

Christie Mckinley

Dr. Dunaway and the staff are THE BEST!! I was so scared for my fibroid removal surgery and they made me feel comfortable. I was worried about the cut also but My incision is beautiful lol I'm so happy.

Michael breau

Treated poorly by the staff bad experience