Address: 1725 W Morton Ave, Jacksonville, IL 62650, USA
Phone: +12172910415
The Baldwin Family
We rented 5 rooms. The hotel was full this weekend with baseball teams, extended stays from the state. Both groups were handled SO well even being a headache for the staff I sleep like a baby- and until we had a run in with the extended stay group did not even realize there was an issue. The staff at this location is one of the best. Y'all are top notch. You go above and beyond. I have no complaints. I am sorry 😞 those families were nasty- my stay was perfect. I would gladly stay here again.
D Co
I really want to thank the staff for being so accommodating! Anything we needed they were willing to help. They were friendly and really took great care of us. What a great stay during a stressful time.
Nina Fanshier
The room was nice and spacious, just what we needed after family gatherings in a small space. The room was cleaned very well, bags missing from the cans, ceiling had water damage that seemed fresh and the flooring in the bedroom was coming up that I tripped over a few times. The lobby floor going to the gym was wet and no wet floor sign was present. Those few things caught my eye but not at all ruined the stay. The beds and bedding are very nice.
Deborah Romagnoli
Hotel lobby and room were very clean. Breakfast selection was VERY limited and only served until 9am. Should be served until at least 10 or 11. Deadbolt on main hotel room door was broken, so housekeeping or other hotel staff could have gained access at any time. Bathroom door didn't close all the way which is awkward when sharing the room with family members. I've stayed at this hotel several years ago and it was in better shape. I think it's due for some maintenance.
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Depends on where and when with most chains
I'm guessing the pool was cold because its inside and the heater doesn't work. Depending on how many people went swimming before you they could have run out of towels, I usually go by the desk first (if I didn't bring a towel from the room) to avoid this situation.
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