Staples

Ronald carter jr

This is the second time I went into this staples. First this is my experience. It doesn’t mean you will have the same experience. I went to the tech help desk. To find no one their. For a free tune of my laptop . I waited about five minutes. No one acknowledged me at all. If their was supposed to be someone. I would like to know where they where hiding. It is hard to talk to a ghost. Just for the record the associate at the register didn’t acknowledge me either. I walked out . How are you offering a service if there is no tech on duty to up you. The first experience was not as bad. The associate was on the phone and did say we would be with you in a minute. After she was done on the phone she did ask how could she help. Explain to her need to fax something. She pointed to the self service area. The first machine was out of ink so ut would not work. I told the associate. The second one work find. Their system is not as easy as it should be to send a simple fax. And you need a credit card to use it. So far two strikes in my book. The free service for a laptop may or may not save them.

Jose Carlos

Overpriced. They say they are not supposed to help you but still help others. The workers are busy all the time so if you want your order to be placed faster you gotta do it on your phone. If you don't have the design for the specific sizes that they want you to convert it then you gotta go back to your house and fix it. The guy was really unorganized and by looks, it just didn’t look clean at all

Gabriella Carpovich

I had the best customer service faith was so helpful and nice I will definitely be back thanks to her.

Erica Bel

Attempted to go to the Massapequa store for something that took about two seconds when I noticed the sign says they close at 6 on Sundays and its 5:50pm and they were already closed I guess they really didn’t care about customer service or keeping their jobs