Platter's Chocolate Factory

Category: Chocolate shop

Address: 908 Niagara Falls Blvd, North Tonawanda, NY 14120, USA

Phone: +17166935391

Opening hours

Sunday: 10AM–9PM

Monday: 7AM–9PM

Tuesday: 7AM–9PM

Wednesday: 7AM–9PM

Thursday: 7AM–9PM

Friday: 7AM–9PM

Saturday: 8AM–9PM

Reviews

Angie Barlow

Nov 1, 2022

Literally go to this place every other day for milkshakes so addicting 😩

Roselio Barroso

Oct 31, 2022

Excellent service

Lynn Bee

Oct 30, 2022

I wanted to publicly say thank you to Doreen who was a tremendous help in helping put together a basket for me. She was so friendly and kind and patient with me and offered me so many options. It was a great experience and I will be back for sure. Thank you again.

Craig Muni

Oct 30, 2022

Amazing

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Questions & Answers

Do you have Chocolate Covered Sponge Candy

Shirlann Stewart | Nov 1, 2019
Platter's Chocolate Factory | Nov 1, 2019

Yes, we do! Platter's Chocolates handmakes chocolate covered sponge candy and it is available in milk chocolate, dark chocolate, orange chocolate, white chocolate, milk chocolate peanut butter, and dark chocolate peanut butter.

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were do sell it

Mary McGroarty | May 4, 2022
bella mama | May 4, 2022

Inside the wurlitzer building in north Tonawanda NY. It's not really sold in any stores around here anymore but you can also buy it online which is convenient

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Can their coffee drinks be iced?

Sophie Hanssel | Oct 17, 2022
Benjamin Pritchard | Oct 17, 2022

Their coffee can be ice creamed πŸ˜ƒ

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Do you sell vanilla custard by the quart?

Sandy Hamilton | Oct 31, 2021
Platter's Chocolate Factory | Oct 31, 2021

Yes, we do!

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Are gift cards redeemable for Ice Cream?

Lauren Poveromo | Oct 31, 2021
Platter's Chocolate Factory | Oct 31, 2021

Gift cards purchased in store are redeemable for ice cream!

Does Platters sell chocolate wafers so I can make chocolate suckers and use my candy molds at home?

James giardina | Oct 31, 2021
Brian Devantier | Oct 31, 2021

They sell wafers at the same price as figurals. $10.95 a box..They also sell suckers starting at $1.60 depending on size and weight. Wafers come in orange, white, milk, dark.

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I live in Richmond, and it's getting pretty hot. If I order sponge candy on line, are you willing to include an ice pack in the package so that it doesn't melt?

Maria Luzzi | Oct 31, 2020
Platter's Chocolate Factory | Oct 31, 2020

Yes, we include an ice pack and insulation to ensure our sponge candy stays fresh.

I purchased pound package of sponge candy at Christmas time. How long will it stay fresh

Donna Lattuca | Nov 1, 2019
Ruthie Mal | Oct 1, 2022

Do you sell 3 pounds of plain sponge and how much would that cost

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Where in Hamburg orchard park area can I buy platters easter chocolates

Ann Russell | Nov 1, 2019
Platter's Chocolate Factory | Nov 1, 2019

Our Easter selections are limited to few stores and recommend you call if you are looking for Easter specific. In the Hamburg and Orchard Park areas, Platter’s Chocolates can be found at Wanakah Pharmacy and Braymiller Market in Hamburg; Made In America Stores in Blasdell and Elma; and The Market in the Square and William Florist & Gift House in West Seneca. We will be publishing a list of where to shop all Platter's Chocolates on our website, and remember you can also shop all Platter's Chocolates online at www.platterschocolates.com

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Is your chocolate peanut free?

Elizabeth Bame | Nov 1, 2019
Platter's Chocolate Factory | Nov 1, 2019

Yes, our chocolate is peanut free but it is manufactured in a facility that has tree nuts, peanuts, and wheat. We cannot guarantee cross contamination.

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Do you have secured Wi-Fi?

Melissa Metro | Nov 1, 2019
Melissa Metro | Nov 1, 2019

Awesome! Customers would just need to ask for the guest password then? This will be a great spot to get some work done and enjoy your yummy coffee and treats!

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Are your black jelly beans gluten free.

Robin Royer | Nov 1, 2019
Platter's Chocolate Factory | Nov 1, 2019

Yes, they are gluten-free! We do have other gluten-containing products in the building.

Can your group tours accommodate 60? Can you inclde a catered dinner event also for this size? We are thinking of a dinner evening with tours.

Walt Garrow | Nov 1, 2018
Mark β€œMaddog” Morris | Nov 1, 2018

Platters is an excellent place for 60 people to go for ice cream , coffees and desserts. But no dinners. It's an amazing upgrade from their past shop . Definitely worth the visit. And if you're there during the day , you can actually see them make their wonderful candy !

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Do u deliver?

Nancy Kreutzer | Nov 1, 2018
Platter's Chocolate Factory | Nov 1, 2019

If you purchase through our website, we will ship anywhere throughout the country! Visit our online store: https://www.wurlitzerevents.com/

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Do you sell anywhere in Florida?

Lisa Fisher | Nov 1, 2018
Platter's Chocolate Factory | Nov 1, 2019

If you purchase through our website, we will ship anywhere throughout the country! Visit our online store: https://www.wurlitzerevents.com/

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Is your ice creams and deserts vegan?

Asli Ny | Jan 4, 2022
Platter's Chocolate Factory | Jan 4, 2022

Platter's Chocolates does carry a line of no whey chocolates available instore. We also have a selection of Dairy-Free hard ice cream flavors.

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What are the Covid safety practices like here?

Anonymous | Oct 31, 2022
Joseph Ellis | Oct 31, 2021

Mask and.6 foot social distance.

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Open the day after Thanksgiving? Do you have orange chocolate?

Christine Van Veghten | Oct 31, 2021
Platter's Chocolate Factory | Oct 31, 2021

Yes, Platter's Chocolates is open the day after Thanksgiving and we specialize in Orange Chocolate! You can also shop online at PlattersChocolates.com

Do you make deliveries?

Marcia Torres Guerra | Oct 31, 2020
Platter's Chocolate Factory | Oct 31, 2020

Platter's does not deliver, however you can purchase chocolate online and have it shipped! https://www.platterschocolates.com/

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Do you have chocolate covered bacon?

Elaine Landroche | Oct 31, 2020
Platter's Chocolate Factory | Oct 31, 2020

Sadly, we do not carry chocolate covered bacon.

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Do you have salt chocolate not caramel

Gerald Obrien | Oct 31, 2020
J Leible | Oct 31, 2020

Yes they do

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I've heard they offer peanut butter sponge candy?? If this is true, how much is it ?

becca swanson | Oct 31, 2020
Love Life | Oct 31, 2020

Yes It's amazing

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I have to give this a bad review on the ice cream I have gone there quite a few times and for a the past six time I have gone there I get jipe out of my second scoop and the half I pay my money worth and I should get what I pay for

kim white | Nov 1, 2019
Jon Henderson | Nov 1, 2019

You should be a grownup and express your concern with them in person in a respectable manner if you feel slighted. Im sure they can resolve your concern.

Do you have gift certificates, am in CO but would like to get one for friends on Grand Island....how do I go about, if possible?

Joyce Kramer | Nov 1, 2019
Kelly Laraine | Nov 1, 2019

https://www.platterschocolates.com/giftcertificates.php

Do they serve sugar free ice cream?

Nancy McIvor | Nov 1, 2019
Marie Mendoza | Nov 1, 2019

They dont have any lactose free ice cream

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Are there any other temporary locations for easter?

Cindy Allen-Flynn | Nov 1, 2019
Platter's Chocolate Factory | Nov 1, 2019

Not this year. Many local stores carry Platter's Chocolates though.

What are your hours on this Saturday and are you open on Easter Sunday?

Adele Gabalski | Nov 1, 2018
Anita Schultz | Nov 1, 2018

Check Platter's website or give the store a call.

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The Easter store on Orchard Park Road was not open at 9:30 when the sign read it was suppose to be open at 9:00AM. You lost a lot of customers.

[email protected] Skeeter/12 | Nov 1, 2018
John DiGuiseppe | Nov 1, 2018

SO sorry to hear that, Nancy. The satellite stores are operated by a 3rd party. He will certainly be hearing from us - thanks for the heads up!

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How much for sponge candy

Holly Willard | Nov 1, 2018
Tammy Shepard | Nov 1, 2018

It depends on what size you are looking to purchase. But right now they have all of their Valentine's Day candy on sale 50% off. So I would run down before they run out. You won't be let down they have the best chocolate and sponge candy. You can get orange chocolate, milk chocolate, dark chocolate and chocolate and peanut butter covered sponge candy. I hope that answers your question.

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Is Platter’s Chocolate open thanksgiving day?

Brian Dwyer | Nov 1, 2018
Derek Presti | Nov 1, 2018

No, they are closed Thanksgiving day. Wednesday they are open until 9pm.

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Are there no sugar added or high protein ice cream for children & adults on keto diet?

Mary Ann Schiro | Nov 1, 2017
Edward O'Connor | Nov 1, 2017

No sugar added for sure. I don't know about the hi protein and me to diet options.

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Is there food to eat there before ypur ice cream dessert?

Joel Gebhardt | Nov 1, 2017
Karen Georgitso | Nov 1, 2017

There is coffee, cookies, desserts, chocolate and ice cream.

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Can we walk through the factory

Lisa Booboo | Nov 1, 2017
Karen Georgitso | Nov 1, 2017

Cannot walk through the factory but there are windows and you can see the factory as they are producing chocolate.

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