Chantz Scott Kia

Category: Kia dealer

Address: 929 E Stone Dr #1, Kingsport, TN 37660, USA

Phone: +14232304542

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–7PM

Reviews

Dave Diamond

Sep 6, 2022

I have given 100s of reviews and nearly none of them 1 star. Go check. But they earned this one. We bought a car there Thursday that was Certified. Got it home and found oil leak and damage to underbody. Took it back after holiday on Tuesday and was offered 8K less than purchase price as trade value. That is the kind of thing that has always made folks distrust car dealers. They are standing behind the warranty and agreed to fix the damage but that is not the point. A certified car should not cause a buyer to lose a day off from work dealing with issues that were certified not to exist. Further, if it does... that buyer should not be offered 8K less than purchase 4 days before to get to a vehicle that does not have these issues. Sad to have to go this route but when you are treated with such disdain and lack of any concern for customer experience it is best to share it to help others avoid the same. Certified simply means paying more here. Find a better place to buy.

Emily Cogdell

Sep 4, 2022

Summer and Eddie in the service area are awesome. Very helpful and courteous. Highly recommend

Nicole O'Dell

Aug 31, 2022

I can't speak for the SalesDepartment, however, I can speak for the Service Department. In the words of my eight-year-old "Eddie saved us!" We were stranded in our new 2022 Sorrento that broke down 6 hours from home. He took care of us from the time we called him until he handed us the keys back. He kept us informed of everything. You just don't level of service anymore. If I ever find myself in need of an oil change while passing through TN, I know where to go! Thank you,Eddie!

Robert Cross

Aug 23, 2022

Brittney in the title department was very helpful, thank you!!

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Questions & Answers

How is the body shop at this location?

Jeffrey Sizemore | Nov 1, 2019
Jerry Davis | Nov 1, 2019

Those guys are awesome

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How do I apply online for sales consultant?

John Thrailkill | Oct 31, 2021
Jerry George | Oct 31, 2021

I have no idea. I am a Kia owner and customer. I would suggest you give them a call and let them direct you on this matter. You could try their website, and goto their company Fac at the bottom of the page. 😎

How early can I pick up my vehicle after servicing? It’s waiting to be picked up and I’d like to go before work today but this says they don’t open till 9.

Walter Jahncke | Oct 31, 2021
Rick Simpson | Oct 31, 2021

I believe you can get in there as early as 7:00 a.m.

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How do I get my car key teplaced

Connie Crum | Oct 31, 2020
Amy Cole | Oct 31, 2020

The dealership can take the vin off your car and get one

Do you detail vehicles at the same time as an oil change?

Charlotte Reed | Nov 1, 2018
Chantz Scott Kia | Nov 1, 2018

If requested yes we do wash and vacuum, it is complementary.

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