On Hold Marketing & Communications

Category: Recording studio

Address: 52 Main St Studio 3, Ledgewood, NJ 07852, USA

Phone: +18009322175

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

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Questions & Answers

What is on hold marketing?

Mackenzie Mathis | Feb 3, 2022
On Hold Marketing & Communications | Feb 3, 2022

From time to time your callers are placed on hold. What do they hear? Silence? Music only? Static? Why not take this opportunity to inform, educate and motivate your callers? Your on hold messaging is what your callers hear when they are placed on hold, and could be the perfect place to market your company. We will script voiceover messaging that disseminates information about your company and reinforces your marketing strategy. Our company has been working with brands for over 25 years. We will ensure that your on hold marketing is on point, the highest sound quality and unique to your business. Give us a call to get started.

How do I get started?

Mackenzie Mathis | Feb 3, 2022
On Hold Marketing & Communications | Feb 3, 2022

Give us a call at 516-823-3400 or visit our website now! We’ll be glad to assist you.

How can we create a professional auto attendant or voice mail recording?

Mackenzie Mathis | Feb 3, 2022
On Hold Marketing & Communications | Feb 3, 2022

For over 20 years we have been working with clients to elevate their company’s presentation over the telephone. That includes professional auto attendant greetings with music, crisp consistent voicemail prompts and overhead messaging in the retail space. Give us a call and we’ll walk you through it. Professional Auto Attendant and voice mail recording is a super affordable project and simple to produce.

What is included with on hold marketing packages?

Mackenzie Mathis | Feb 3, 2022
On Hold Marketing & Communications | Feb 3, 2022

First and foremost is your marketing consult. We will meet with your team to learn about your business and marketing needs. Second we will script your on hold production. We will present a script for review and edit until the script exceeds your expectations. You will select one of our voiceover talents and choose music from our licensed library. Finally; we will produce in our state of the art studios and deliver in any format required. Our team is available anytime to complete updates throughout the year. Depending on the package selected, equipment might be included or an additional charge. We will help your team to get your equipment and installed for use.

Our company now utilizes Voice over Internet Protocol. Do you service VoIP?

Mackenzie Mathis | Feb 3, 2022
On Hold Marketing & Communications | Feb 3, 2022

Absolutely! VoIP and PBX managed systems are becoming more and more prevalent. We will be happy to format your messaging so that it interfaces with your new system. We can also help with installation of messaging if needed.

How expensive is on hold marketing?

Mackenzie Mathis | Feb 3, 2022
On Hold Marketing & Communications | Feb 3, 2022

On Hold Marketing is surprisingly affordable. Our programs range from $39.95 to $139.95 per month, depending on the amount of productions that your company needs per year. Our agreements are month to month and can be cancelled at any time with a 60 day notice. No long term contracts required.

How often should I update my on hold messaging?

Mackenzie Mathis | Feb 3, 2022
On Hold Marketing & Communications | Feb 3, 2022

Great question! The answer is: it depends on several factors: your phone traffic; your caller audience; is there seasonality to your business?; do you have new products that you would like to highlight to your customers?, etc. Don’t worry – we’re here to help you with your decision. We will make sure that you enter into a program that makes best sense for your company. Our agreements are monthly and you can change them if needed.

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