McAlister's Deli

SWATI INDUBHAI PATEL

I had the most horrible experience on Monday July 25th. I went in and asked specifically if the potato soup had any ham or bacon in it and the so called manager named Christopher said it is garnished on top only and he would remove it so I ordered. I asked him if it had any bacon inside it and he said no. I remember asking and making sure three times before I placed my order and he assured me there was not any in the soup. When I got the soup I ate few spoons and sure enough there were bacon pieces mixed in it. I went and gave it to him and said I want a refund. He said he refunded me but it has yet to show up as refunded. I called yesterday to ask for the manager and a young lady said that the soup has always had bacon mixed in it. Later Christopher came on the phone and said that he was the assistant manager and he said that he knew that the soup had bacon mixed inside of it also but he thought I just didn’t want the garnished bacon which is on top. I said that was so stupid and senseless. I specifically told him before ordering that I did not want any bacon. He laughed. An apology is not enough for this. I was disappointed and want to get someone higher in the restaurant to do something about this issue but am having trouble finding anyone. I felt so bad and insulted. I don’t think that they should get away with this. I don’t eat bacon as part of my culture.

Katie Brailsford

Friendly, attentive staff!! The potatoes tasted great, my mother's potato skin was a little soggy and the spud was actually just 2 potatoes put together.. but it still tasted yummy!! Disabled/wheelchair friendly building and staff ♡ very kind! They have take out and curbside pick up as well 👍

willy whisman

Busy day of unpacking. Ordered ahead picked up. Assumed everything was there. Missing order of Mac n cheese. Missing pickles. Meat portion was very light on chicken sandwich. French did looked good. Cuban was okay but very dry.

Alexander Shyshla

Very good place to get delicious sandwiches! Place is good for breakfast lunch or dinner. Sandwiches are 🔥 . People are nice and friendly. Clean place and clean restroom.