Tropical Smoothie Cafe

Atoufa Lbalouta

Good smoothie

Patrick Washington

Terrible location. Terrible service and poor food quality vs. other locations. Save your time and money, and go to another location.

Skye Jaundoo

If I could give this location 0 stars I absolutely would. I've been going to Tropical Smoothie locations since I was a kid (20+ years) and this is the worst location I've visited. I've given this place over a dozen chances the last several months and every visit has been horrendous. The customer service-- well there is none. Today the young lady working didn't smile nor was welcoming when she handed me my online order. It was like I was interrupting her day. She also argued with me (in front of other customers) about my smoothie. I ordered an Island Green smoothie that is always green at every other location I have been to in the Mecklenburg area. For context, I usually order this smoothie 2-3 times a week with supplements added. It is always green-- regardless of pea protein or vitamin C or any other supplements being added in. I tried to explain this to them today, but was met with attitude and argument. When I tried to speak, she spoke over me. When I tried explaining that their location is the only location I've experienced this issue-- they refused to listen and instead decided to "educate me" on what happens when pea protein is added to smoothies. Again, I've order this same smoothie with the same supplements at several other locations (at least 4) with no issues. An alternative response would have been to suggest making the smoothie again but without supplements or to swap out my order for something else. Clearly, this individual I encountered does not understand how to provide proper service and needs to pipe down that ego that is obviously tied to whatever personal issues she has going on outside of work... and learn to be better... or just quit now. I will never go back to this location and will make sure my friends and family are aware. I have an album of photos of my smoothies from this location vs others. The smoothie photo I attached from this location clearly is not green-- who wants to drink that???

Saige Realty Group

Do Not Order thru their app they will make your order incorrectly OR blame missing items on the Doordash Driver. Even with a new owner it's still the worst and the menu is so simple!