Church's Texas Chicken

Alexb27cs

My service was HORRIBLE.. I went to Church's on Wesley Chapel on Oct 28,2022. I ordered a number 1 meal but forgot to ask for spicy. So I went back to counter to tell cashier that I wanted spicy. I said 'excuse me, looking bothered by me talking to him & he rudely says"what's up". I reply "I was just gonna tell you that I meant to order spicy. He replies rudely again "we don't have spicy ". I say "why are you talking to me like we're on the street, don't talk to me like that. I wanna speak to the manager". So he starts talking to another customer, serves him. My father walks up to the counter so the guy asks him what sides he wants, then he turns & asks me. I told him what I wanted but I said again "I said I want to speak to a manager. The 3 employees including the rude cashier were looking at me but never went to get a manager. Eventually the manager was visible to me but no one ever told her that she had a customer complaint. I yelled to the back repeatedly "ma'am are you the manager"? But she never looked at me or even acknowledged me speaking to her she just walked towards the back towards outside. So I called the corporate office & made my complaint. I was told that I would be getting an email about the incident but never recieved one. The cashier looked VERY unkempt. His face was dirty. He had flour all over his shirt & flour covering the back of his pants where his butt is. He never wore gloves between takingpayments & serving the food. So having flour on his butt means he touched his butt multiple times & then is serving food with no gloves. The girl on the service window looked unkempt as well looked like her hair had not been combed & she had a scarf tied around the front.I work in food service. Culinary school so I definitely know the rules of service

Mr. Greg

There is always room for improvement. ASAP

Patricia Radford

Pull up two employees standing i went they smoking no one at counter young lady came from back and took my order then employees that was outside came after my order was taken

Phyllis Rogers

Chicken greasy as hell!!! Apparently cooked in old grease, because it was dark as hell , and dry. The cold slaw was watery as hell also !!!! The ONLY thing eatable was the biscuits. And as usual no sweet tea ! Performance 😩