McDonald's

Category: Fast food restaurant in Durham, North Carolina

Address: 3533 Hillsborough Rd, Durham, NC 27705, USA

Phone: +19193836989

Opening hours

Sunday: 5AM–11PM

Monday: 5AM–11PM

Tuesday: 5AM–11PM

Wednesday: 5AM–11PM

Thursday: 5AM–11PM

Friday: 5AM–11PM

Saturday: 5AM–11PM

Reviews

Raymond Vagell

Oct 29, 2022

This McDonald's is a struggle bus that gets worse during rush hour. They constantly get orders wrong and the wait is atrocious. The touchscreen ordering doesn't give out a copy of your receipt so you have to remember your order number. Avoid this location unless you have to come here.

Brandi Ross Burgess

Oct 28, 2022

This was the absolute worst experience. We went thru the drive thru because we are on a road trip and needing something quick. WRONG. After ordering our food we get to the 1st window and the cashier advises us of our total which seems cheap considering we ordered one happy meal and 2 Big Mac meals. So we confirm with the cashier are you sure this is correct he says he is positive. We get to the 2nd window where we are handed our food. We knew immediately the order was incorrect so we ask where our other meal was. The very very rude employee advised us having to wait for them to make it would hold up the line we would need to go back around. To me they were all very rude and very very combative and unhelpful. To top it off we ordered my daughter a kids meal a 6 piece at that and only received 3 nuggets in a 4 piece box and our fries were so cold so I’m assuming their warmer doesn’t work like their ice cream machine. So much for 21$ an hour. Very very disappointed and would be embarrassed to say I work there if I were them. They have the worst customer service.

Channetta Atkins

Oct 26, 2022

Came in to get my daughter a halloween bucket and left with my halloween bucket☺️

XiaoweiNo1

Oct 24, 2022

I waited 30 mins to get my 'fast' food.

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Questions & Answers

This is for the McDonald's on Hillsboro rd in Durham nc anybody else have problems with them every visit?

Rage Ferguson | Nov 1, 2018
Christopher Rosario | Nov 1, 2018

Yes. 99.9% of the time I go there, there is a problem. Poor management, terrible customer service and the food they are serving is almost always way past its shelf life. They don't know how to change the oil too

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This McDonald's is the slow and not any fast food place 20 trumbs down and taking orders that aint right they need to hire better help and mangers

Christopher Hill | Oct 31, 2020
Hattie Hargraves | Oct 31, 2020

I agree with this statement! If you are not in a hurry, stop at this McDonald!

do not buy from here. i prefer die and not eat from here this is the last time . they treat customers so bad. and more importantly i found nasty thing inside my food. i cant believe that

Yaser Yaseen | Oct 31, 2021
John MacMillan | Oct 31, 2021

I also have experienced many horrible meals at this same location

Poor poor poor service. The employees here are a joke

UKW-uknowho | Oct 31, 2020
Fawn Carter | Oct 31, 2020

I would never go here again

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They definitely need new management, today was my second time

Jeffrey Wilson | Nov 1, 2018
S. Butterfly Garrett | Nov 1, 2018

They took for EVER to get 2 kid meals. The they turned t ask what yall want in here??

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