Black River Electric Co-op, Inc.

Category: Electric utility company

Address: 1121 N Pike W, Sumter, SC 29153, USA

Phone: +18034698060

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Carla Stone

Jun 27, 2022

I like Black River. They are cheaper than the others and they have a Budget Billing program.

That Walker Girl

Jan 26, 2022

I am a disabled veteran and I've had this service for a year through a program that pays my light bill. Well the check didn't process on time and they cut my lights off knowing that the program pays the bill monthly. My fish died and I cried begging them to cut it back on and they refused to help me and my children. It's cold and I can't believe they treat Veterans like this. If I could get another company I would. Heartless cruel

Anthony Wade Jr.

Dec 16, 2021

We had Black River for 9 years and lost power maybe 5 times in that period. Service to our house was outstanding.

Karen Cantrell

Nov 30, 2021

Been with them 15 years and never had any issues

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Questions & Answers

Anyone know what is going on with the power in the Santee Dr./ Beckwood/ 521 area?

Gayla Williams | Oct 31, 2019
Billy Hamlin | Oct 31, 2019

Santee Cooper has a transmission line got out for a bit. Power will be back as soon as they resolve it.

Does the payment kiosk accept cash

Pamela Robinson | Oct 31, 2018
Krista Bise | Oct 31, 2018

Yes, but it does not give change. It also accepts Visa and Mastercard.

How can i get light bulbs for my pole light.

Eugene Johnson | Aug 1, 2022
Patricia Burgess | Aug 1, 2022

Go to Black River or call them and they will replace it.

Is there a way to see how much it would cost for my submersible water pump to operate 30 minutes

Wynette Baird | Mar 4, 2022
ben stephens | Mar 4, 2022

What is the horsepower of the pump?

Over the last week I have had power surges and some of my lights burnt out and so did my water heater. it will cost me $600 to repace it. I feel since Black River is the cause of the surges they should cover the cost of my l water heater.

A Google User | Oct 30, 2021
Eleanora Robinson | Oct 30, 2021

Why is the light bill to high

Does a kilowatt of 10 1/2 ever we'll drop to nine

Harrison Bolden | Oct 30, 2021
Harrison Bolden | Oct 30, 2021

Does a kilowatt of 0.105 ever drop to 0.9

Do You need an appointment to go inside the building or are You able to go freely?

Rachel Sanger | Oct 30, 2020
ursula tudor | Oct 30, 2020

You can go into the building but you have to wear a mask

Why haven't I received my capital credits check yet

Connie Langley | Oct 31, 2019
Evelyn Thomas | Oct 31, 2019

You might want to call Black River if that's who is supposed to send u a check. I always say... Go to the source to get the right answers.

Where can I make a payment today?

[email protected] Temple | Oct 31, 2019
Natosha Anderson | Oct 31, 2019

Drop box

What's the minimum you can pay the kiosk on prepaid lights? And does it automatically apply to your balance?

Melissa Taylor | Oct 31, 2019
Billy Hamlin | Oct 31, 2019

I believe the minimum is $10, but it does apply automatically.

How to report a power outage

Jackie Clark-jackson | Oct 31, 2019
Billy Hamlin | Oct 31, 2019

You can call their outage line at 1-844-431-BREC

Does this BlackRiver Electric Company serves Alcolu, South Carolina?

Cynthia Tomlin | Oct 31, 2019
Jimmy O Barnes | Oct 31, 2019

I'm not sure they cover a wide area I think they do.

Read More

How can you find out if someone got power in your name???

Cynthia Tomlin | Oct 31, 2019
Shandel Porter | Oct 31, 2019

U can call the company

I need a tech to come to my house to hook up a thermostat

Tom Cuthbert | Oct 31, 2019
Billy Hamlin | Oct 31, 2019

Black River won't be able to do that. Anything on your side of the meter they're not licensed to handle. You'll have to try to do it yourself or you could get an electrician or an HVAC person to do it.

If you have pre-paid lights and your balance get in the negative do it comes off your deposit

Nikki Mills | Oct 31, 2019
Billy Hamlin | Oct 31, 2019

No, if you're negative for two days in a row you'll be cut off. But it just has to be more than zero. Once you're cut off there is a minimum amount you have to pay up to. If you pay before you get cut off you only have to bring your balance positive.

Do you do pre-paid power

Anita Hawk | Oct 31, 2019
Natosha Anderson | Oct 31, 2019

Yes they do

Can you have electric service at two houses

Elizabeth Gabriel | Oct 31, 2019
Billy Hamlin | Oct 31, 2019

You can! They will have to be separate accounts, though. Which means you might have to pay a deposit for each depending.

How can an electricity bill almost triple with less people in the home????? Bill went from $115 to $186 now to $387 but NEEVER HOME!????

Nadia Odessia Batts | Oct 31, 2018
Jennifer Barger | Oct 31, 2018

I went thru something similar & found they don't always read the meters every month; most are estimated every other month depending on many circumstances. Occasionally but rarely, they can become behind in reading the meters too. Such as when our weather has been very stormy, we've had black ice & some years when our storms have been so bad, they've closed schools & roads. If it's just a regular season, the only suggestion I can offer you, is to call them directly, explain your situation & listen for their response to this. Then report back on here so those of us who've read your question & wondered for sure, what exactly they have to say regarding this, especially if it were to happen to any of us in the near future; that would be very helpful! But I hope I gave you a little bit of insite on the subject. Take Care, JLynnB P.S. If it won't let you post a response, just post it as if i

What are the terms to get a security deposit back?

Linda Lowery | Oct 31, 2018
Shuante Hough | Oct 31, 2018

When you cancel services, they'll mail it to you. It took mines a week

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