Quest Diagnostics

Category: Medical laboratory

Address: 417 Biltmore Ave Ste 4C, Asheville, NC 28801, USA

Phone: +18282590684

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: Closed

Reviews

Chris Plescia

Oct 25, 2022

Do Not Go Here!!! The place is not clean; staff is okay friendly. Have waited and tried to get my results for 2 weeks. The phone number routes you to some place in Pennsylvania. No way to contact them and the results my Dr needed are no where to be found. Horrible experience, dirty facility. Anywhere is better than this hole! And I have used Quest in FL for years without issue. So disappointing but won’t use Quest again.

Cynthia Ayers

Oct 12, 2022

I made an appointment through the automated portal for 430. Arrived to be told that they might not be able to draw blood for the test that day because they were about to close at 5:00.Then why allow appointments to be made that late? When I didn’t just leave she told me to go online and pay for a test. Gave me an address to go to ,which wasn’t even the correct one. Instead of helping me… she started hanging bats in the waiting room!! Then she tells me another address to the in. This time it was correct. As I was standing there frantically trying to get the info in so I could get the bloodwork done, at 443, the girl in the back yells out to the other girl that they are shutting down for the day! I have never experienced such rudeness and incompetence in dealing with a medical facility.

Dania Ali

Sep 27, 2022

The staff was nice and friendly but they were not professional, after waiting for one week to get my test results i discovered that they did the wrong blood work for me which was very disappointing! And frustrating ! I'm gonna have to go and get my blood taken again !

Taylor Davis

Sep 27, 2022

If I could give the phlebotomist working 10 stars, I would. The check in process was electronic and super easy. I was called back within minutes of arriving. I have intense anxiety about getting blood drawn because of my small, deep set veins but she got it on the first try! She was very sweet and the entire thing took less than 10 minutes. I don’t usually leave reviews but wow, she was totally awesome at her job! Thank you!

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Questions & Answers

I am in Asheville on vacation and my doc sent me here to have some labwork done. How long does it normally take for my results to be sent to my doctor? And, is there anyway to expedite the process? Thank you

Lisa Bourgeois | Oct 31, 2018
Brandy Blankenship | Oct 30, 2020

Results depend on the type of tests you have done but the results will be sent as soon they are resulted. You have access to your results as well by creating an account on our patient portal. Standard test are typically 3-5 days.

Do you accept walk ins or just by appoint6

Paralee Cox | Oct 31, 2018
Brandy Blankenship | Oct 30, 2020

We do accept walk ins, however keep in mind we are extremely busy in the mornings.

Does Quest Dianostics accept Blue Cross/Blue Shield?

kara jamry | Oct 31, 2017
Jim Forward | Oct 31, 2017

Yes

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