UScellular

Category: Cell phone store in Salem, Virginia

Address: 1420 W Main St, Salem, VA 24153, USA

Phone: +15403756760

Opening hours

Sunday: 12–5PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–6PM

Reviews

Danny Rakes

Jun 2, 2022

went in no reception they take phone put in adtess said now thst help got home cannot tell any diferance this been going for bout 3 years getd worse all time..danny.

Wiley Cockrell

May 3, 2022

Mixed experience. Fortunately, I arrived just after the store opened, so essentially no wait. Salesman helpful, but aggressively tried to (over) sell every accessory- but in that sense, he was just "doing his job." Manager on duty (? Darren) was friendly and helpful. The salesman knew that I was a US military veteran, its noted on my US Cellular account. In "conversation", I mentioned that i was going hunting and that marksmanship was one of my hobbies. In what I guess was his attempt to "creat a bond," he told me several (straight faced) personal anecdotes. I listened to each without question. I was there ~1 hour and 45 minutes and eventually was "just ready to go." Delays were attributed to "the (computer) system"; every delay was accompanied by attempt to sell me something else and periodically one of his "stories." In hindsight, I feel a bit insulted that he was tell me such obvious BS. Did he really think that I would believe that someone could consistently kill a wild turkey at 75 YARDS by using an airsoft rifle to shoot the turkey in the head. I have some understanding of MOA, MIL, windage, bullet drop, ballistic coefficients, spin drift, etc; so I knew his "stories" were clearly BS. He apparently also thought that i would believe that someone could get close enough to a wild turkey to jump on it and kill it instantly with bare-hands. Or that the killed (wild) turkey weighed 34 pounds and was a bearded hen. This hen supposed had a beard that was over 8 inches long and was just shy of the VA State record. There were other fantastical tales. After being there (US Cellular Store) so long, I was just ready to go and so didn't call BS on any of his stories. Besides, i didnt want to "get into it with someone who clearly has no inkling of even basic ballistics. In hindsight, having someone think that I was that stupid or gullible is insulting.

linda martin

Mar 14, 2022

Employees very helpful and were able to make me happy!

Nannie Hoosier

Aug 18, 2021

Staff ever informed and helpful.

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Questions & Answers

As a current us cellular customer.Are you able to get current promotions

Connie Dickerson | Oct 31, 2019
Kareem Ruth | Oct 31, 2019

Yes you can get promotions on phones

Any deals on 2 lines ?

James Carroll | Oct 30, 2020
Deborah Plue | Oct 30, 2020

I don't think so. We have 2 lines and had to pay full price for our phones and for 2 lines. Also unless you get unlimited data you don't get any deals. We have been very upset at times because of this and now that we're older plan on moving on somewhere else. Iv been with them years and trust me when I say they will treat you different because you don't have the best phone and unlimited. Especially in salem. Sorry US Cellular but people need to know. Treat all the same, no matter what kind of account they have. 😇

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do you have reps that will come out to a business to discuss plans?

Angie Thompson | Oct 31, 2019
Deborah Plue | Oct 31, 2019

There's a store in Salem, Va. but they're not very nice or willing to help you if you don't understand your phone. They have great cell phone service but phones and all their stuff is WAY to pricey. I've been with them for 20 yrs but that means nothing. Oh well

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