Quality Inn & Suites

Category: Hotel in Charleston, West Virginia

Address: 1010 Washington St E, Charleston, WV 25301, USA

Phone: +13042050192

Reviews

Elo76

Jun 29, 2022

Room was dusty. Pool was green. Elevator was broke. Terrible water pressure. Only positive it that dining was within walking distance and there were many options. I would pass on this unless you are in a real bind. Now I know why there were still rooms available here.

Kendra Mahan

Apr 15, 2022

Friendly staff and a good spread for breakfast. Night 1 our heat didn’t work in 45 degree weather. An error on the ac making it blow out cold air. There wasn’t a phone to call down on. Day 2 they moved us rooms immediately after letting them know about the heat. The second room was cleaner, warmer, and all around better.

Krystal Goodman

Apr 12, 2022

Stayed one night on my way through. Ended up coming into town late. The entrance is not made clear whatsoever. The people walking about outside gave uncomfortable vibes. The place is definitely old and they're in the process of renovating. Staff was friendly, breakfast had decent options. Overall I wouldn't stay here again. I've stayed in Quality Inns all over and this was one of the most disappointing stays.

Janet Garriott

Jan 25, 2022

The entrance on back street to lobby wasn’t very well lit . Lobby was outdated . First room we had hair in the sheets both queen beds .. called to request sets of sheets so we can change them . Clerk said there’s no housekeeping but I’ll send some up tomorrow . I said well can’t sleep in the beds like this . He said I can change your room.. so we moved to another room .. one bed we found a couple hairs .. I do not want to believe that the sheets don’t get changed after a stay .. but somehow there was hair .. we didn’t have breakfast we had a surgical procedure and left early .. I would not recommend it . I’ve stay at so many quality inns and was always pleased before this one . The rest of the room was fine though . Bathroom worked accordingly and clean

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Questions & Answers

Has this hotel been updated?

Terry Nichols | Apr 30, 2020
Joleena Copeland | May 1, 2020

Yes this has been updated! The rooms were really nice and clean

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