Address: 4380 Franklin Rd SW, Roanoke, VA 24014, USA
Phone: +15407763238
Sunday: 11AM–9PM
Monday: 11AM–10PM
Tuesday: 11AM–10PM
Wednesday: 11AM–10PM
Thursday: 11AM–10PM
Friday: 11AM–11PM
Saturday: 11AM–11PM
william martin
One star
KenTIP
One of the people I was eating with here got a steak that tasted too old, but the waiter was very helpful and the manager was very nice. Excellent service, it's expensive but I'd say it was worth it.
Thistle Gal
430p Sun 10/9/22 Food good, but won't go again.Parking lot FULL but inside not busy. When I commented how odd that was and that I was glad there wouldn't be a long wait, one of the five wait staff at the door rudely said all the cars belonged to employees. Yup, plenty of employees but none except one seemed to be working. Booth table too high for seats, didn't think would be an issue but..Our waitress was pleasant but needed more training. Ordered coffee and sugar, 10 minutes later had coffee but no sugar. She brought a cup of sugar substitute packets and said they were sugar. Finally she brought a metal cup of granulated sugar.The table in front of us seemed to have the only working waiter, but he was constanty trying to fix something wrong with their orders and throwing kitchen staff under the bus-loudly. Waited a long time for food, which was hot and good , but too difficult to eat because table too high, had to practically stand up. Trying to pay bill took too long with waitress, took ticket to front with cash including better tip than service,etc deserved. My elderly father was impatient at this point. All he said was this is the check and tip for the black waitress. Female employee who took the payment rolled her eyes and sneered at him, which he didn't see because he had already turned to the door. I didn't have time to speak to her about this because a group of people were coming in the same time my father was grabbing my arm, trying to pull me out the door.
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They don't have a separate room but will try to accommodate.
Mask to enter and table spacing is about it.
Yes.
Definitely a family place & conversations happening. Normal music playing in the background.
Yes. Lobster tails and crab cakes are on the menu.
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